Siomara Alanis
12700 Avenida Dulce Edinburg,TX
Summary
Dynamic and results-oriented professional with extensive experience in crew management and safety enforcement, notably at Goodwill Industries of South Texas. Excelled in multitasking and fostering teamwork, significantly enhancing operational efficiency and customer satisfaction. Skilled in crew oversight and effective communication, adept at training new hires and improving workplace safety.
Overview
6
6
years of professional experience
Work History
Crew Leader
Goodwill Industries of South Texas
04.2023 - 08.2024
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Home Care Provider
Guadalupe Home Care
10.2021 - 03.2023
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Staffing Agent
Advanced Services
10.2019 - 10.2020
- Maintained detailed records of all placements made, providing useful data for future decision-making processes.
- Negotiated contracts with new clients to secure profitable business partnerships for the agency.
- Generated leads through networking events, expanding the company''s potential client base.
- Developed strong relationships with clients, understanding their unique staffing needs and providing tailored solutions.
Accounting Assistant
International Bank of Commerce
03.2018 - 07.2019
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Associate of Applied Science - Mechatronics Technology
Texas State Technical Collage
Harlingen, TX05-2012
High School Diploma -
Juarez Lincoln High School
La Joya, TX06-2010
Skills
- Crew oversight
- Safety Guidelines
- Multitasking and Organization
- Crew Management
- Teamwork and Collaboration
- Heavy Lifting
- Crew Coordination
- New Hire Training
- Work Planning and Prioritization
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Crew Leader
Goodwill Industries of South Texas
04.2023 - 08.2024
Home Care Provider
Guadalupe Home Care
10.2021 - 03.2023
Staffing Agent
Advanced Services
10.2019 - 10.2020
Accounting Assistant
International Bank of Commerce
03.2018 - 07.2019
Associate of Applied Science - Mechatronics Technology
Texas State Technical Collage
High School Diploma -
Juarez Lincoln High School
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