Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Siomarali Ricco

Waterbury,CT

Summary

Professional worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

11
11
years of professional experience

Work History

Patient Caretaker

Ebenezer Home Care
02.2024 - Current
  • Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
  • Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
  • Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
  • Assisted patients with daily living activities for improved quality of life and increased independence.
  • Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
  • Maintained clean and safe environment to promote patient safety and comfort.

Pharmacy Technician

CVS Pharmacy
02.2025 - 03.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Mail Carrier

USPS
09.2022 - 02.2023
  • Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
  • Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
  • Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Promoted safety standards by maintaining clean driving record and following proper vehicle maintenance procedures.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Kitchen Designer/Sales

Lowe's
02.2014 - 05.2022
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Planned and presented project quotes for custom designs.
  • Maintained relationships with installers and suppliers.
  • Created comprehensive product lists based on finalized designs and budgets.
  • Built strong relationships with clients by providing exceptional service and frequent communication throughout entire design process.
  • Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
  • Attended industry events and trade shows to stay current on emerging trends, materials, and technologies in kitchen design.
  • Created visually appealing 3D renderings to help clients visualize their new kitchen space before construction began.
  • Worked closely with architects, builders, and interior designers as part of integrated team approach to deliver complete home renovation solutions.
  • Utilized computer-aided design (20/20) software to create plans and mockups of room layouts.

Education

Associate of Arts - Psychology

CT State Community College
Connecticut
06-2027

Skills

  • Fast learner
  • Friendly and professional
  • Problem-solving
  • Organized and efficient
  • Attention to detail
  • Computer skills
  • Telephone and email etiquette
  • Office administration

Awards

Top 25 Sales in the Region, Associate of the month 2017 & 2018

Timeline

Pharmacy Technician

CVS Pharmacy
02.2025 - 03.2025

Patient Caretaker

Ebenezer Home Care
02.2024 - Current

Mail Carrier

USPS
09.2022 - 02.2023

Kitchen Designer/Sales

Lowe's
02.2014 - 05.2022

Associate of Arts - Psychology

CT State Community College

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