Sione Faonelua
Salt Lake City,UT
Summary
Proven leader in logistics and customer service, excelling in roles at Redman Van & Storage and RC Willey. Expert in forklift operation and safe driving, I significantly improved warehouse efficiency and customer satisfaction. My strong communication skills and detail-oriented approach ensure top-notch service and operational excellence.
Overview
9
9
years of professional experience
Work History
Delivery Truck Driver and Team Leader
Redman Van & Storage
08.2022 - Current
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
- Operated with safety and skill to avoid accidents and delays.
Delivery Truck and Forklift Driver
RC Willey
10.2018 - 07.2022
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
Hotel Technician
Clement Hotel
11.2015 - 08.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School Diploma -
Tamaki College
Auckland, New ZealandSkills
Forklift Operation Experience
Safe Driving
Warehouse operations knowledge
Customer Service
Load Securing Techniques
Vehicle Maintenance
Communication and Interpersonal Skills
Problem-Solving
Detail Oriented
Timeline
Delivery Truck Driver and Team Leader
Redman Van & Storage
08.2022 - Current
Delivery Truck and Forklift Driver
RC Willey
10.2018 - 07.2022
Hotel Technician
Clement Hotel
11.2015 - 08.2018
High School Diploma -
Tamaki College
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