Sioney Rua
Miami,FL
Summary
Compassionate and results-driven Job Coach eager to embark on a new challenge as an Office Coordinator. Known for exceptional interpersonal skills, a genuine willingness to help others, and a strong desire for continuous learning and growth. Possesses a proven track record of empowering individuals to achieve their career goals through personalized guidance and support. Excited to leverage these qualities in coordinating office operations and fostering a collaborative and productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Job Coach and Development
The WOW Center
Miami, FL
03.2023 - Current
- Collaborate with employers to secure meaningful employment opportunities and internships for individuals.
- Provide support during internship and part time employment.
- Conducted assessments of client's skills, abilities, interests and experience to determine their suitability for particular job roles.
- Assist with resume writing, job search strategies, and goal setting.
- Coach clients on appropriate workplace behavior and expectations.
- Assist in bi weekly employment based trainings.
- Engage in outreach activities within the community to connect with potential employers.
- Participate in training sessions related to job coaching best practices.
- Travel to work locations to provide hands-on training, direct supervision and support to individuals.
- Maintain knowledge of job coaching and development by participating in workshops, conferences and online education classes.
- Continuous and effective communication with clients, employers , families ,guardians, support coordinators and social services.
- Arrange STS for clients.
- Community outreach.
- Assist with events ( parent meeting, job fair, award ceremony )
- Request service authorizations.
- Maintain weekly and monthly logs for individuals.
- Assist in the Christmas holiday event as the leader of the parent committee.
Program Aide Sub
The WOW Center
Miami, FL
10.2022 - 03.2023
- Assist in program activities and curriculum materials.
- Help maintain a safe and enjoyable environment for all individuals.
- Input individuals goals daily in Therap.
- Help archive individuals records and maintain binders.
- Assist instructor with classroom tasks.
- Assist in special holiday activities.
- Coordinate the cheerleading team.
- Engage individuals in physical activity.
- Communicate effectively with instructors, staff, families and STS drivers.
- Assist in arrival and dismissal.
Reception and Customer Service
Southern Electric Motors
Miami, FL
02.2022 - 07.2022
- Greet customers, answered general questions and directed to appropriate locations.
- Answered incoming calls, took messages, and transferred calls to appropriate department or personnel.
- Assist customers.
- Schedule and confirmed service appointments.
- Office miscellaneous filling, faxing, emailing.
- Maintain customer database information.
- Communicate effectively with customers and technicians.
- Developed strong customer relationships to encourage repeat business.
Education
Medical Assistant Certificate Program, Clinical Skills - clinical procedures, clinical asepsis, electrocardiography, Laboratory Skills - phlebotomy, specimen collection, urine analysis, Medical Terminology - anatomy, physiology, pharmacology -
SANFORD BROWN INSTITUTE
06.2007
Skills
- BLS Certified
- Proficient in two languages (English and Spanish)
- Microsoft Teams, Outlook, Word, Excel, E-Clinical Works, Epic
- Excellent work ethics
- Excellent interpersonal skills
- Proper phone etiquette
- Positive and professional
- Disability Awareness
- Adaptability and Flexibility
- Attentive to People
- Staff Collaboration
- Effective Communication
- Professional Demeanor
Certification
- Best Practices In Supported Employment.
- Introduction to Social Security Work Incentive.
- Natural Supports in the Workplace.
Timeline
Job Coach and Development
The WOW Center
03.2023 - Current
Program Aide Sub
The WOW Center
10.2022 - 03.2023
Reception and Customer Service
Southern Electric Motors
02.2022 - 07.2022
Medical Assistant Certificate Program, Clinical Skills - clinical procedures, clinical asepsis, electrocardiography, Laboratory Skills - phlebotomy, specimen collection, urine analysis, Medical Terminology - anatomy, physiology, pharmacology -
SANFORD BROWN INSTITUTE
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