Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siosiua Telefoni

Collegedale,TN

Summary

Driven worker with six years of working with university residency, wellness centers and summer camps. Committed to maintaining a healthy work environment and polishing my skills on a daily basis. Strong personality that is factored by inclusiveness, leadership and hard work ethic.

Overview

6
6
years of professional experience

Work History

Gym Manager

Hulsey Wellness Center
08.2024 - Current
  • Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
  • Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
  • Trained employees on general procedures, gym rules and duties.
  • Set and managed employee work schedules for coverage in assigned areas.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.

Human Performance Lab Technician

Hulsey Wellness Center
04.2024 - Current
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Trained new associates in laboratory procedures and standards.
  • Participated in lab meetings and project presentations.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.

Gym Receptionist

Hulsey Wellness Center
01.2024 - Current
  • Recorded equipment, facility and janitorial issues to facilitate maintenance.
  • Checked members into gym by scanning badges.
  • Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Confirmed appointments, communicated with clients, and updated client records.

Gym Housekeeper

Gold's Gym
10.2023 - 05.2024
  • Operated electronic backpack vacuums and floor sweepers.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Checked members into gym by scanning badges.
  • Recorded equipment, facility and janitorial issues to facilitate maintenance.

Housekeeper

Southern Adventist University
10.2019 - 01.2024
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Operated electronic backpack vacuums and floor sweepers.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Residence Hall Assistant

Southern Adventist University
08.2021 - 05.2023
  • Assisted residents in preparing for activity and social programs.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
  • Evaluated student progress to identify areas of improvement and provide feedback.
  • Promoted culture of respect and understanding among students.

Summer Camp Counselor

Arkansas-Louisiana Conference
05.2019 - 07.2019
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.

Education

High School Diploma -

Jefferson Christian Academy
Jefferson
05-2019

Skills

  • Team Management
  • Facility Management
  • Telephone skills
  • Greeting and Seating Clients
  • Interpersonal Communication
  • Residential support
  • Equipment Calibration

Timeline

Gym Manager

Hulsey Wellness Center
08.2024 - Current

Human Performance Lab Technician

Hulsey Wellness Center
04.2024 - Current

Gym Receptionist

Hulsey Wellness Center
01.2024 - Current

Gym Housekeeper

Gold's Gym
10.2023 - 05.2024

Residence Hall Assistant

Southern Adventist University
08.2021 - 05.2023

Housekeeper

Southern Adventist University
10.2019 - 01.2024

Summer Camp Counselor

Arkansas-Louisiana Conference
05.2019 - 07.2019

High School Diploma -

Jefferson Christian Academy

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