Siphatokuhle Moyo
Summary
Innovative Researcher adept at developing probing questions, designing experiments and generating meaningful results. Experienced at identifying and using new technologies and resources. Works effectively and collaboratively with teams and individuals. Skilled Researcher enthusiastic about supporting advancements in [Area of expertise]. Passionate about increasing knowledge to drive growth and needed improvements. Ready to apply knowledge and [10] years of experience in research.
Overview
20
20
years of professional experience
Work History
Caregiver
Goodness Care
06.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Data Capturer/Telesales Consultant
TradeBRICS
01.2015 - 01.2023
- Maintained strict confidentiality while handling sensitive client information and records.
- Obtained scanned records and uploaded into database.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records and chronologies of entry activities.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Evaluated source documents to locate needed information.
Music Researcher
Southern African Music Rights Organization
05.2006 - 05.2013
- Researched and Updated Information on our Database.
- Gathered and organized information for research purposes.
- Wrote research papers, reports, reviews, and summaries regarding [Area of expertise].
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Determined areas of research to increase knowledge in particular field.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
- Developed data collection strategies and monitored data quality for optimal research results.
- Mentored junior researchers, fostering a positive learning environment and promoting professional development.
Receptionist/ Administrator/Call Center Customer Service Representative
Various Companies
01.2004 - 08.2006
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
Education
Bachelor of Science - Marketing
University of South Africa
South Africa01.2027
High School Diploma -
Academy of Learning
Zimbabwe01.1997
GED -
Bulawayo Adventist High School
Zimbabwe11.1994
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Team Collaboration
- MS Office
- Strong Work Ethic
- Data collection and organization
- Deadline-oriented
- Data entry expertise
- Numeric Data Entry
- Accuracy and Precision
Timeline
Caregiver
Goodness Care
06.2023 - Current
Data Capturer/Telesales Consultant
TradeBRICS
01.2015 - 01.2023
Music Researcher
Southern African Music Rights Organization
05.2006 - 05.2013
Receptionist/ Administrator/Call Center Customer Service Representative
Various Companies
01.2004 - 08.2006
Bachelor of Science - Marketing
University of South Africa
High School Diploma -
Academy of Learning
GED -
Bulawayo Adventist High School