Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
25
25
years of professional experience
Work History
Supervisor
Serena and Lily
08.2011 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Level 1 Installer Lead Driver
Standers of Excellence
11.2006 - 02.2011
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Calculated materials and time needed for each job.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Manger
Rent a Center
03.2000 - 09.2005
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma -
John F Kennedy High School
Richmond, CA United States
05.1987
Skills
Languages
English
Professional Working
Timeline
Supervisor
Serena and Lily
08.2011 - Current
Level 1 Installer Lead Driver
Standers of Excellence
11.2006 - 02.2011
Manger
Rent a Center
03.2000 - 09.2005
High School Diploma -
John F Kennedy High School
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