Sir-Dominique Hicks

As a Business Development Representative at SirDom Trucking, I spearheaded the establishment of a comprehensive sales operation, successfully negotiating and securing new customer contracts, driving significant business expansion:

1. Conducted an average of 2-3 client meetings per week, resulting in actionable insights to expedite interstate product hauling, surpassing competitors.

2. Successfully secured 4 new customer contracts between May and July 2023, leading to substantial business expansion and growth.

3. Managed relationships with key accounts, optimizing opportunities for mutual benefit, contributing to a significant increase in revenue, estimated at a 20% growth rate.

4. Implemented a new strategy resulting in a measurable 50% increase in on-time deliveries throughout 2023, enhancing customer satisfaction and retention.

5. Established and executed a comprehensive sales initiative, resulting in a quantifiable 25% increase in leads and a 15% increase in conversions, thereby contributing to overall revenue growth.

6. Qualified leads, built relationships and executed sales strategies to drive new business.

7. Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

1. Conducted proactive prospecting efforts on social media platforms, leading to a 9% surge in sales within the initial 3 months and a subsequent 20% boost within six months through effective CRM utilization and client engagement.

2. Spearheaded the development and maintenance of the CRM database to ensure the precision of customer data and monitor the progress of sales activities, analyzing customer insights to identify trends and generate insightful reports for management.

3. Implemented a state-of-the-art POS system and provided comprehensive training to onboard new associates.

4. Demonstrated exceptional time management skills by engaging with 20-30 prospects daily, demonstrating empathy and assisting members in addressing their personal goals for the year.

5. Orchestrated monthly team meetings focused on enhancing sales techniques, leveraging negotiation skills and relationship-building strategies, resulting in a remarkable 16% growth in November.

6.Spearheaded customer service training initiatives to enhance customer experience across channels.

7.Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

1. Enthusiastically initiated cold calls to engage potential customers, ensuring their needs were understood and objections effectively addressed while providing accurate information about active programs and activities.

2. Demonstrated exceptional time management and organization skills by efficiently managing scheduling for personal training sessions and meticulously maintaining and updating appointment calendars.

3. Proactively generated leads by dedicating free time to cold calling customers with expiring memberships or requiring account updates, employing negotiation skills and empathy to ensure their needs were understood and objections effectively handled.

4. Cultivated authentic relationships with gym members on free trial memberships, fostering trust and demonstrating genuine empathy towards their fitness goals and well-being.

5. Skillfully qualified leads through contract negotiations, balancing empathy with business objectives to overcome objections and drive customer satisfaction and loyalty.

6.Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

7.Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.