Siraij Ibrahim
Atlanta,GA
Summary
Transaction Processing Assistant skilled in document processing and file management with extensive experience in maintaining confidentiality and ensuring timely actions. Successfully streamlined workflows and improved communication to reduce delays. Known for strong organizational skills, attention to detail, and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Transaction Processing Assistant
Helen L Fields, Realtor LLC
01.2021 - Current
- Facilitated smooth communications for the Realtor, resulting in reduced delays and improved outcomes.
- Managed large volumes of incoming information, accurately categorizing and routing documents for further action within specified timeframes.
- Maintained confidentiality of client records and transaction information.
- Updated client files with new details pertinent to transactions.
AIRBnb Host
Self-employed
07.2018 - 12.2020
- Hosted travelers from various cultures, adapting communication styles accordingly while maintaining a warm, welcoming atmosphere throughout their stay.
- Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
- Ensured compliance with all local regulations and laws pertaining to short-term rentals, including obtaining necessary permits and paying required taxes promptly.
- Implemented an efficient system for managing reservations, payments, and financial records related to Airbnb hosting activities.
- Completed detailed assessments, effectively implementing comprehensive home consultation process.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
Rental Car Manager-Turo
Self-employed
07.2018 - 12.2020
- Utilized data-driven decision-making to optimize pricing strategies, resulting in increased revenue without sacrificing customer satisfaction.
- Oversaw daily operations of vehicle rentals, ensuring efficient workflow and timely completion of tasks.
- Increased customer satisfaction by implementing efficient rental car management processes and procedures.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Optimized fleet maintenance schedules to ensure maximum vehicle availability and minimize downtime.
- Continuously assessed competitor offerings to stay ahead of industry trends and maintain a competitive edge in the marketplace.
Education
GED -
Technical College System of Georgia
Atlanta, GA08-2015
Skills
- Deadline-oriented
- Document processing
- File Management
- Confidentiality handling
- Inventory Management
- Paperwork Processing
- Schedule Coordination
- Document validation
- Problem-Solving
- Time Management
Timeline
Transaction Processing Assistant
Helen L Fields, Realtor LLC
01.2021 - Current
AIRBnb Host
Self-employed
07.2018 - 12.2020
Rental Car Manager-Turo
Self-employed
07.2018 - 12.2020
GED -
Technical College System of Georgia
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