Summary
Overview
Work History
Education
Skills
Certification
Core Capabilities
Timeline
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Siraj Uddin Haider

Sugar Land,USA

Summary

Detail-oriented Operations Professional with a robust background in banking leadership, credit risk analysis, and insurance compliance. Transitioning into industrial warehouse logistics to apply a proven history of zero-error data tracking, administrative accuracy, and complex paperwork verification. Eager to optimize supply chain data flows, verify shipment bills, and resolve inventory discrepancies using advanced Microsoft Office skills and highly polished vendor communication.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Insurance Customer Service Representative

Kashif Mehdi Farmers Insurance Agency
01.2026 - Current
  • Managed customer account inquiries and processed premium billing transactions to ensure timely account resolution.
  • Updated policy records and verified billing information to maintain accuracy and compliance.
  • Prepared professional email correspondence to address account updates, billing questions, and policy changes for enhanced customer communication.
  • Maintain documentation in compliance with Texas Department of Insurance (TDI) requirements.

Credit Analyst

Bank AL Habib Limited
, Pakistan
01.2023 - 01.2024
  • Evaluated corporate financial records and performed credit risk assessments to identify potential financial risks.
  • Verified customer information to confirm accuracy for credit assessments. to ensure accurate business credit decisions and mitigate risk exposure.
  • Verified customer information to support business credit decisions.
  • Reviewed account balances and financial statements to maintain data integrity and support informed credit evaluations.
  • Conducted market research in Pakistan

Senior Manager - Branch Banking Operations

Bank AL Habib Limited
, Pakistan
01.2021 - 01.2022
  • Resolved customer account inquiries and provided banking services to enhance customer satisfaction.
  • Processed daily financial transactions and maintained accurate records.
  • Delivered efficient customer service while ensuring compliance with banking procedures.
  • Provided customer service while ensuring compliance with banking procedures and enhancing operational integrity.
  • Performed ledger balancing and supported branch operational activities.
  • Audited daily transactions to identify and resolve discrepancies.
  • Improved operational efficiency through streamlined financial procedures.
  • Coordinated with commercial clients to resolve documentation and payment issues.
  • Collaborated with commercial clients to efficiently resolve documentation and payment issues, improving transaction flow.
  • Verified financial documentation to support timely payment processing.
  • Pakistan

Customer Service Officer & Banking Operations Associate

Bank AL Habib Limited
, Pakistan
01.2012 - 01.2020
  • Resolved customer account inquiries and provided banking services, enhancing customer satisfaction.
  • Executed daily financial transactions and ensured accuracy of records, contributing to operational integrity.
  • Balanced ledgers and facilitated branch operations, supporting overall workflow efficiency.
  • Supported operations in Pakistan

Banking Operations Associate

Bank AL Habib Limited
, Pakistan
01.2007 - 01.2011
  • Resolved customer account inquiries and facilitated banking services to enhance customer satisfaction.
  • Executed daily financial transactions and ensured accuracy of records for compliance.
  • Balanced ledgers and contributed to smooth branch operations to support overall efficiency.
  • Conducted operations in Pakistan

Education

Master of International Relations -

Federal Urdu University of Arts, Science & Technology (FUUAST)
Karachi, Pakistan

Skills

  • Shipment Paperwork Verification
  • Discrepancy Investigation
  • Logistics Claims Management
  • Data Tracking & Record Sorting
  • Microsoft Excel, Word & Outlook
  • High-Volume Inbox Management
  • Professional Email Correspondence
  • Vendor & Client Communications
  • Ledger Balancing & Auditing
  • Quality Assurance & Compliance

Certification

  • Licensed General Lines Agent - Texas Department of Insurance (TDI)
  • Management Trainee Program - Batch XXI
  • Advanced Trade Finance Course
  • Corporate Credit Risk Management Training
  • KYC / AML Compliance Training

Core Capabilities

  • Industrial Supply Chain Operations: Deeply interested in moving from financial operations into hands-on logistics, specifically optimizing the lifecycle of inventory data from receiving to distribution.
  • Documentation & Discrepancy Resolution: Motivated to apply a zero-error tracking record to verify complex shipment paperwork, audit inventory counts, and resolve vendor or carrier discrepancies.
  • Cost Analysis & Claims Processing: Eager to leverage an extensive professional background in corporate credit risk assessment, banking compliance, and insurance claims management to support warehouse cost analysis and logistics claim workflows.
  • Digital Tools & Systems: Passionate about utilizing advanced Microsoft Office proficiency (Excel data sorting, Outlook high-volume communication, and Teams) to streamline internal inventory tracking and coordinate carrier scheduling.

Timeline

Insurance Customer Service Representative

Kashif Mehdi Farmers Insurance Agency
01.2026 - Current

Credit Analyst

Bank AL Habib Limited
01.2023 - 01.2024

Senior Manager - Branch Banking Operations

Bank AL Habib Limited
01.2021 - 01.2022

Customer Service Officer & Banking Operations Associate

Bank AL Habib Limited
01.2012 - 01.2020

Banking Operations Associate

Bank AL Habib Limited
01.2007 - 01.2011

Master of International Relations -

Federal Urdu University of Arts, Science & Technology (FUUAST)
Siraj Uddin Haider