Key Responsibilities:
- Customer Service: Provide exceptional customer service, focusing on building relationships and understanding individual customer needs in a diverse multi lingual environment.
- Sales: Achieve daily, weekly, and monthly sales targets by engaging with customers and promoting products.
- Brand Representation: Actively represent the Polo Ralph Lauren brand in a positive and professional manner.
- Store Standards: Maintain the visual standards of the store, ensuring a clean and organized environment.
- Feedback: Provide feedback to management on product trends, customer preferences, and opportunities for improvement.
- Networking: Engage in networking to build a clientele and identify potential customers.
- Inventory recorder: Scans all products within the store to create accurate balances for sales and replenishment needs.
- Ship to send sales processor: for outside extended customer sales.
- Teamwork: Collaborates with other team members to create a positive and supportive work environment.
- Customer-focused mindset: Passionate about providing exceptional customer service.
- Communication skills: Ability to effectively communicate with customers and colleagues.
- Physical abilities: Ability to stand, walk, and lift up to 30 lbs.
- Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks.
In essence my responsibilities as a Polo Ralph Lauren Brand Ambassador is a customer-centric sales professional who represents the brand, promotes products, works as an inventory control specialist,and contributes to a positive and memorable shopping experience.