Akash Thakur
Milpitas,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Biryaniz
06.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Arts - Business Management And Accounts
RKSD College
Ambala Road Kaithal ,India04.2019
Skills
- Stock Management
- Records Management
- Loss Prevention
- Operations Oversight
- Customer Relations
- Store Organization
- Staff Management
- Sales Growth
- Stock Rotations
- Marketing and Promotions
- Customer Service
- Upselling and Cross Selling
- Time Management
- Issue Resolution
- Work Planning and Prioritization
- Customer Service and Engagement
- Relationship Building and Management
- Billing
Licenses and work authorization
-My California ID and work permit allow me to work full-time.
-I'm a licensed driver with good driving abilities.
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Store Manager
Biryaniz
06.2022 - Current
Bachelor of Arts - Business Management And Accounts
RKSD College