Sirena Miller

Dedicated Special Education Teacher with a proven track record of providing exceptional support and instruction to students with diverse learning needs and disabilities. Committed to fostering an inclusive learning environment, developing Individualized Education Plans (IEPs), and creating an atmosphere where every student can thrive.

Selected Accomplishments:

• Proficient in creating, implementing, and regularly revising Individualized Education Plans.
• Skillful in adapting curriculum and teaching methods.
• Strong communication skills for regularly engaging with parents and a multidisciplinary team of specialists.
• Exceptional organizational skills for scheduling and managing student records.

Deliver community-based services to youth and adults with intellectual and developmental disabilities (IDD), mental health conditions, substance use disorders, and children with developmental delays. Streamline end-to-end operations by identifying areas of improvement and implementing best practices.

Selected Accomplishments:

• Gained invaluable experience working in a fast-paced environment and sharpened management capabilities; administering a caseload of 50 individuals with intellectual disabilities.
• Guaranteed compliance with regulatory requirements through timely completion of State paperwork.
• Leveraged strong analytical capabilities and industry exposure to complete an annual person-directed plan.
• Commended by executives for achieving self-appointed daily metrics and corporate monthly metrics.

Provided leadership and direction for operations management, service improvement, cost savings, and people management. Led a cross-functional team of staff members with a focus on achieving sales and service objectives. Built and maintained collaborative relations with senior management for the execution and achievement of weekly sales and profitability objectives. Tracked store’s daily/yearly performance and analyzed financial reports. Refined service delivery standards while directing a team of four employees for manufacturing and customer satisfaction. Oversaw manufacturing and supply chain functions across five locations, to drive inventory control, order fulfillment, and improved efficiency.

Selected Accomplishments:

• Maximized customer satisfaction levels by proactively addressing queries and resolving complex issues.
• Spearheaded a high-volume portfolio of fifteen wholesale accounts with domestic and international vendors.
• Planned, managed, and executed healthcare benefit programs for over twenty employees; responding to employee inquiries and supervising yearly enrollment periods.