Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sirenity Borelli

Orlando

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Tijuana Flats
04.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Licensed Nail Technician

GR.ABBERSXREN
12.2022 - Current
  • Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
  • Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
  • Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
  • Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
  • Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
  • Boosted retail sales by effectively promoting salon''s product line to clients based on individual needs and preferences.
  • Contributed to the overall success of the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
  • Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Cleaned and sanitized tools and equipment before each client.

Cashier

Dunkin' Donuts
04.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Barista, Line prep

Door Host

DIAMOND CLUB
04.2023 - 11.2023
  • - Check ID’s
  • - Take admission fee
  • - Close club
  • - Handle large amounts of cash

Call Center Representative

KGS Arrow
04.2022 - 12.2022
  • Providing information about surveys
  • Use specific computer software to record and track responses to the inquiries
  • Ask & answer questions in a timely manner
  • Attention to Details
  • Great tone, clear communication
  • Significant accomplishments
  • Improvement in communication skills
  • Helped average of 50-75 customers per day while maintaining excellent satisfaction rates.
  • Exceeded the company survey goals of 3 per hour

Retail Sales Associate

Beauty Exchange Beauty Supply
07.2021 - 02.2022
  • Cash register operation
  • Inventory Management
  • Provide assistance for customers in need of help.
  • Clean up shop after close

Blaze Pizza Team Member

Blaze Pizza
05.2019 - 03.2020
  • - Order Taking
  • - Stock
  • - Open & clothes store
  • - Prepare food
  • - Clean Restrooms

Education

High school diploma -

Edgewater High School
Orlando, FL
05.2021

Skills

  • Microsoft Word
  • English
  • Phone etiquette
  • Cleaning Experience
  • Cooking
  • Food Preparation

  • Meal Preparation
  • Customer service
  • Data entry
  • Cash handling
  • Nail Tech
  • Guest engagement

Certification

  • Nail Technician License
  • February 2024 to October 2025

Timeline

Server

Tijuana Flats
04.2025 - Current

Cashier

Dunkin' Donuts
04.2024 - 08.2024

Door Host

DIAMOND CLUB
04.2023 - 11.2023

Licensed Nail Technician

GR.ABBERSXREN
12.2022 - Current

Call Center Representative

KGS Arrow
04.2022 - 12.2022

Retail Sales Associate

Beauty Exchange Beauty Supply
07.2021 - 02.2022

Blaze Pizza Team Member

Blaze Pizza
05.2019 - 03.2020

High school diploma -

Edgewater High School