An experienced, motivated professional seeking a challenging position with responsibilities including problem solving, planning, organizing and managing budgets.
Overview
32
32
years of professional experience
Work History
Sr. Manager Professional Event Services
Greater Giving/Global Payment Holding Company
10.2009 - 10.2024
Create Event Service Oppty's
Coordinate schedules and book events for team members
Manage Pre-event Calls with clients
Travel and Assist at Client Events
Prepare and invoice clients for travel expenses
Approve and prepare expense reports
Manage all travel with clients & team members
Approve and prepare expense reports
Hiring/training facilitator
Prepare month end reports for finance
QA and provid feedback on products
Managed 300+ events a year
Developed and managed a team of 25 part-time employees and contractors
Circle of Excellence award recipient twice (2010 and 2020)
Sales Analyst/Coordinator
Auctionpay, Inc
01.2003 - 10.2009
Prepare Weekly Sales Report
Distribute leads to sales group
Sales/Marketing Support
Manage sales channel
Track commissions due
Onsite event support
Hiring/training facilitator
Develop sales strategies
Project manager
Executed sales tracking through ACT
Developed a hiring and training procedure for sales department
Managed and organized tradeshow booth for largest Auctioneer tradeshow
Developed processes between sales and operations to ensure smooth transition
Senior Accounts Receivable Facilitator
E*Trade Financial
09.2001 - 10.2002
Prepare Monthly Sales Report
Manage Customer Accounts
Sales Support
Coordinate and Record ATM Sales
Collections
Resolve Customer Service Issues
Upgrade New Software
Work with MIS Dept
Reconcile A/R to General Ledger
Train and supervise accounts receivable department for division
Executed a successful upgrade in accounting software; continuous innovation to rid team of manual entries
Implemented a new Customer Service model to enable all facets of our business to function as one unit
Diligent communication with Sales and Customer Service department for ensuring customer satisfaction
Reduced outstanding receivables over 90 days old from 64% to 31% in one year
Senior Accounts Receivable
E*Trade Access
05.2000 - 09.2001
Prepare Invoices Daily
Inventory
GL Reconciliation
Supervisor
Month End Procedures
Customer Service
Sales Support
Installation Tracking
Cash Receipts
Managed Customer Accounts
Collections
Create Internal Procedures/Processes
Corporate buy out enabled me to expand my learning and challenged my professional development
Provided leadership towards melding different corporate procedures
Accounts Receivable Specialist
Card Capture Services Inc.
12.1996 - 05.2000
Sales Support
Billing/Invoicing
Customer Service
Inventory Control
Installation Tracking
Cash Receipts
GL Reconciliation
Reconciled Cash Account
Prepare Month End Reports
Demonstrated strong organizational skills, clear and concise communications and an excellent use of time management
Upgraded accounting software from MYOB to Great Plains
Company listed as one of Fortune 500 fastest, growing private companies
Leasing Coordinator
Rockford Leasing Co.
08.1996 - 12.1996
Liaison between vendor
Processed lease applications
Tracked Leases
Prepared weekly status reports
Arranged pickup for leases
Coordinated funding of leases
Worked as an on-site lease coordinator for the vendor
Responsible for making sure the lease documentation was processed in a timely manner
Reported weekly on all lease fundings and outstanding lease deals
Notified customers and vendor of lease approvals
Arranged for pickup of all incoming leases
Travel Coordinator
Paulson Travel Company
09.1994 - 08.1996
Coordinated Corporate and Leisure Travel
Processed Airline Tickets
Arranged Car and Hotel Reservations
Booked Vacation Itineraries
Prepared Weekly Sales Reports
Responsible for booking airline tickets hotel and car reservations for both leisure and corporate clients
Worked with tour operators and airlines vendors for competitive prices
Majority of business was conducted over the phone, which required superior phone skills
Travel Agent Specialist
Azumano Travel Company
06.1992 - 09.1994
Process Airline Tickets
Reserved Hotel Rooms
Reserved Car Rentals
Answered Telephone
Customer Service
Arranged Travel Packages
Assisted in processing airline tickets and tour packages
Answered incoming phone calls and greeted walk-in traffic
Mailed out tour package information to potential customers
Responsible for keeping brochures and supplies stocked
Administrative duties
Education
B.A. - Leisure Studies and Services
University of Oregon
Eugene, OR
Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
MS Outlook
Google G-Suite
Salesforce
Slack
Video Meeting Apps
Pivotal
Event Software
10-Key
References
Available upon request
Timeline
Sr. Manager Professional Event Services
Greater Giving/Global Payment Holding Company
10.2009 - 10.2024
Sales Analyst/Coordinator
Auctionpay, Inc
01.2003 - 10.2009
Senior Accounts Receivable Facilitator
E*Trade Financial
09.2001 - 10.2002
Senior Accounts Receivable
E*Trade Access
05.2000 - 09.2001
Accounts Receivable Specialist
Card Capture Services Inc.
12.1996 - 05.2000
Leasing Coordinator
Rockford Leasing Co.
08.1996 - 12.1996
Travel Coordinator
Paulson Travel Company
09.1994 - 08.1996
Travel Agent Specialist
Azumano Travel Company
06.1992 - 09.1994
B.A. - Leisure Studies and Services
University of Oregon
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