Siria Nichole Gonzalez
Tampa,FL
Summary
A caring Pre-Nursing student with Patient Care Technician experience and 3 years of customer service experience gained from the hospitality and retail industries. Bi-lingual in English and Spanish and CPR certified. Skilled in patient care, patient safety, and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fresenius Kidney Care
Patient Care Technician
Indianapolis, IN
03.2025 - 01.2026
- Take patients’ weight before and after dialysis treatment and document it in the computer system.
- Monitor patients’ vital signs every 30 minutes.
- Draw patients’ blood and label it for the lab.
- Set up dialysis machine and connect lines into the port end on the patient.
- Clean dialysis machine and patients’ chairs following sanitization protocols.
- Transport wheelchair bound patients into dialysis room.
- Answer phone calls and transfer to appropriate staff or take messages.
- Assist Registered Nurse with emergency management by following all emergency protocols
Cashier/Server
LGC Hospitality
Indianapolis, IN
04.2024 - 12.2024
- Provided a warm welcome and assisted with any questions or concerns.
- Handled cash transactions accurately and issued any concerns among payments
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Customer Service Associate
Publix
Tampa, FL
02.2022 - 09.2023
- Assisted with helping customers finding products of their needs.
- Promoted current sales and promotions.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of merchandise displays, improving shopping experience.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Education
No Degree - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN05-2028
Skills
- Computer literacy
- Confidential communication
- Phone etiquette
- Adaptability
- Multitasking
- Sanitation protocols
Certification
Certified Nurse Aide License
LANGUAGES
English
Spanish
Timeline
Fresenius Kidney Care
Patient Care Technician
03.2025 - 01.2026
Cashier/Server
LGC Hospitality
04.2024 - 12.2024
Customer Service Associate
Publix
02.2022 - 09.2023
No Degree - Nursing
Ivy Tech Community College of Indiana