Proactive Administrative Support Professional with 11+ years of experience supporting executives in operations, HR, and customer success. Skilled in calendar management, travel coordination, and document preparation for executive-level meetings. Known for strong attention to detail and effective communication in high-pressure environments. Bilingual in English and Spanish, with extensive remote work experience.
Hi, I’m
Siria Olivero
HR | Administration | Support
Clifton,NJ
Summary
Overview
13
years of professional experience
2
Certifications
Work History
Olla Beauty Supplies
Customer Success Operations Analyst
11.2021 - Current
Job overview
- Proactively manage executive calendars, resolve scheduling conflicts, and support coordination with internal and external stakeholders.
- Organize and prepare executive meeting materials, create agendas, take minutes, and track key follow-ups.
- Coordinate complex travel arrangements and manage executive expenses in alignment with corporate policies.
- Provide high-level administrative support, including document preparation, email management, and logistics planning for offsite meetings.
- Act as a liaison with vendors and external partners, maintaining professionalism and confidentiality in sensitive communications.
- Generate weekly and daily briefings for leadership, including key priorities, meetings, and deliverables.
- Support leadership team with training tracking, communication distribution, and resource coordination.
Bartlo Packaging LLC
HR Generalist & HSE Specialist
03.2020 - 10.2021
Job overview
- Provided administrative support to HR and Operations leadership, including calendar management, internal communications, and meeting logistics.
- Coordinated on-site visits, executive office access, and safety inspections.
- Managed vendor interactions, tracked compliance documentation, and supported executive communication during audits and internal reviews.
- Oversaw maintenance of org charts and team vacation tracking in partnership with leadership.
Safestreets USA LLC
Employee Relations Specialist
08.2012 - 02.2020
Job overview
- Delivered high-touch support for internal leadership, coordinating schedules, executive meetings, and communications.
- Managed confidential documents, resolved administrative issues, and maintained up-to-date tracking systems for executive deliverables.
- Coordinated internal meetings, distributed materials, and provided follow-up reporting and data summaries for leadership.
Education
Berkeley CollegeWoodland Park, NJ
Associate of Applied Science (A.A.S.) from Business Management & Administration
06.2021
University Overview
Passaic High SchoolPassaic, NJ
High School Diploma
06.2007
University Overview
Skills
Travel management and scheduling
Certification
Salesforce Certified Administrator (In Progress)
Accomplishments
Accomplishments
- Automated and streamlined executive reporting, reducing prep time by 25%.
- Improved executive meeting readiness and documentation standards, ensuring executive-ready presentations with 100% accuracy.
- Supported cross-functional coordination for leadership meetings, offsites, and vendor events.
- Reduced internal follow-up gaps by 20% through weekly tracking and briefing enhancements.
Timeline
Customer Success Operations Analyst
Olla Beauty Supplies
11.2021 - Current
HR Generalist & HSE Specialist
Bartlo Packaging LLC
03.2020 - 10.2021
Employee Relations Specialist
Safestreets USA LLC
08.2012 - 02.2020
Berkeley College
Associate of Applied Science (A.A.S.) from Business Management & Administration
Passaic High School
High School Diploma
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