Proactive Administrative Support Professional with 11+ years of experience supporting executives in operations, HR, and customer success. Skilled in calendar management, travel coordination, and document preparation for executive-level meetings. Known for strong attention to detail and effective communication in high-pressure environments. Bilingual in English and Spanish, with extensive remote work experience.
Hi, I’m
Siria Olivero
HR | Administration | Support
Clifton,NJ
Summary
Overview
13
years of professional experience
2
Certifications
Work History
Olla Beauty SuppliesElmwood Park, NJ
Customer Success Operations Analyst
11.2021 - Current
Job overview
- Proactively manage executive calendars, resolve scheduling conflicts, and support coordination with internal and external stakeholders.
- Organize and prepare executive meeting materials, create agendas, take minutes, and track key follow-ups.
- Coordinate complex travel arrangements and manage executive expenses in alignment with corporate policies.
- Provide high-level administrative support, including document preparation, email management, and logistics planning for offsite meetings.
- Act as a liaison with vendors and external partners, maintaining professionalism and confidentiality in sensitive communications.
- Generate weekly and daily briefings for leadership, including key priorities, meetings, and deliverables.
- Support leadership team with training tracking, communication distribution, and resource coordination.
Bartlo Packaging LLCPassaic, NJ
HR Generalist & HSE Specialist
03.2020 - 10.2021
Job overview
- Provided administrative support to HR and Operations leadership, including calendar management, internal communications, and meeting logistics.
- Coordinated on-site visits, executive office access, and safety inspections.
- Managed vendor interactions, tracked compliance documentation, and supported executive communication during audits and internal reviews.
- Oversaw maintenance of org charts and team vacation tracking in partnership with leadership.
Safestreets USA LLCSaddlebrook, NJ
Employee Relations Specialist
08.2012 - 02.2020
Job overview
- Delivered high-touch support for internal leadership, coordinating schedules, executive meetings, and communications.
- Managed confidential documents, resolved administrative issues, and maintained up-to-date tracking systems for executive deliverables.
- Coordinated internal meetings, distributed materials, and provided follow-up reporting and data summaries for leadership.
Education
Berkeley CollegeWoodland Park, NJ
Associate of Applied Science (A.A.S.) from Business Management & Administration
06.2021
University Overview
Passaic High SchoolPassaic, NJ
High School Diploma
06.2007
University Overview
Skills
Travel management and scheduling
Meeting documentation and coordination
Expense reporting compliance
Office administration solutions
Effective executive communication
Microsoft Office Suite expertise
Event logistics planning
Time prioritization skills
Oral and written communication proficiency
Confidential correspondence management
CRM software expertise including Salesforce, Zendesk, LeaseWave, SharePoint, WebEx, Zoom
Certification
Salesforce Certified Administrator (In Progress)
Accomplishments
Accomplishments
- Automated and streamlined executive reporting, reducing prep time by 25%.
- Improved executive meeting readiness and documentation standards, ensuring executive-ready presentations with 100% accuracy.
- Supported cross-functional coordination for leadership meetings, offsites, and vendor events.
- Reduced internal follow-up gaps by 20% through weekly tracking and briefing enhancements.
Timeline
Customer Success Operations Analyst
Olla Beauty Supplies
11.2021 - Current
HR Generalist & HSE Specialist
Bartlo Packaging LLC
03.2020 - 10.2021
Employee Relations Specialist
Safestreets USA LLC
08.2012 - 02.2020
Berkeley College
Associate of Applied Science (A.A.S.) from Business Management & Administration
Passaic High School
High School Diploma