SIRIN KARAHAN
New York,NY
Summary
Experienced and versatile hospitality professional with a strong background in upscale dining environments. Proven track record in upselling premium beverages, managing private events, and supporting staƯ operations. Adept at creating memorable guest experiences through exceptional service and attention to detail. Seeking a server position to leverage skills in customer service, sales, and team leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager / Server / Bartender
White Olive Mediterranean Restaurant
12.2022 - 08.2024
- Upsold wines and craft cocktails, enhancing the guest experience and increasing beverage sales
- Booked and managed private events, generating over $20k in additional revenue for the restaurant
- Executed server and bartender duties with a focus on customer satisfaction and high-quality service
- Managed back-office responsibilities including creating staff schedules and generating payroll
- Coordinated with the kitchen and front-of-house teams to ensure smooth operations and guest satisfaction
Assistant Manager / Server / Bartender
Wine:30
06.2021 - 11.2022
Assistant Manager / Server / Bartender
Smyrna Café & Bar
09.2020 - 06.2021
Barista / Waitress
Oya Corp - Empire Restaurant
02.2019 - 03.2020
Assistant Manager / Server / Bartender
A la Turka Bar & Restaurant
07.2018 - 01.2019
Barista / Waitress
Harmony Grill
10.2017 - 05.2018
- Provided excellent customer service in a fast-paced coffee shop environment
- Prepared and served a variety of coffee drinks and baked goods, maintaining high standards of quality
- Assisted with daily operations including inventory management and cashier duties
- Fostered a welcoming atmosphere for customers, contributing to a positive and efficient work environment
Education
M.S. - Accounting
ISIK UNIVERSITY
01.2015
Skills
- Customer Service
- Sales & Upselling
- Event Management
- Bartending
- Leadership & Management
- Communication
- Multitasking
Certification
American Bartender's School, 03/01/20, 06/30/20, Understanding and creating classic and contemporary cocktails., Mastery of cocktail techniques such as shaking, stirring, muddling, and layering., In-depth knowledge of spirits, liqueurs, bitters, and mixers., Familiarity with garnishes, glassware, and their appropriate uses., Handling difficult situations and resolving customer complaints effectively., Maintenance and proper cleaning of bar equipment., Skills in garnishing and presenting cocktails to enhance visual appeal and overall experience.
References
- Yusuf Dogan, Former Manager, White Olive Mediterranean Restaurant, New York, NY, (929) 485-7785, doganbabayusuf@gmail.com
- Volkan Muti, Owner, Wine:30, (917) 536-2339
- Orhan Albayrak, Business Owner, Coffee Shop/Restaurant, (212) 945-8222
Languages
English
Native or Bilingual
Timeline
Assistant Manager / Server / Bartender
White Olive Mediterranean Restaurant
12.2022 - 08.2024
Assistant Manager / Server / Bartender
Wine:30
06.2021 - 11.2022
Assistant Manager / Server / Bartender
Smyrna Café & Bar
09.2020 - 06.2021
Barista / Waitress
Oya Corp - Empire Restaurant
02.2019 - 03.2020
Assistant Manager / Server / Bartender
A la Turka Bar & Restaurant
07.2018 - 01.2019
Barista / Waitress
Harmony Grill
10.2017 - 05.2018
M.S. - Accounting
ISIK UNIVERSITY
American Bartender's School, 03/01/20, 06/30/20, Understanding and creating classic and contemporary cocktails., Mastery of cocktail techniques such as shaking, stirring, muddling, and layering., In-depth knowledge of spirits, liqueurs, bitters, and mixers., Familiarity with garnishes, glassware, and their appropriate uses., Handling difficult situations and resolving customer complaints effectively., Maintenance and proper cleaning of bar equipment., Skills in garnishing and presenting cocktails to enhance visual appeal and overall experience.
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