Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sirinity Evers

Antioch,California

Summary

Dynamic professional with a proven track record in customer service management and cash handling, honed across roles from Shift Leader at Dunkin' to Cake Decorator at Safeway. Excelled in enhancing customer satisfaction and reducing errors through meticulous attention to detail and ethical practices. Skilled in team leadership and problem-solving, consistently achieving and surpassing sales goals.

Overview

18
18
years of professional experience

Work History

Shift Leader

Dunkin'
04.2022 - Current

Oversaw daily sales activities, ensured outstanding customer satisfaction, and managed employee performance.

Notary

Self Employed Services
02.2020 - 02.2024
  • Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
  • Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.

Cake Decorator

Safeway
11.2021 - 12.2021
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.

Cashier

Toys"R"Us
03.2007 - 08.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Antioch High School
Antioch, CA
06.2008

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Conflict resolution
  • Customer service management

Timeline

Shift Leader

Dunkin'
04.2022 - Current

Cake Decorator

Safeway
11.2021 - 12.2021

Notary

Self Employed Services
02.2020 - 02.2024

Cashier

Toys"R"Us
03.2007 - 08.2008

Antioch High School
Sirinity Evers