Dynamic administrative professional with experience at Facebook and a strong background in cross-functional coordination and problem-solving. Proficient in MySQL and Microsoft Office, I excel in managing schedules and facilitating communication. Recognized for enhancing workflow efficiency and supporting diverse educational needs as a Para Educator II.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Foster Elementary School
San Mateo
06.2025 - Current
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining front desk and reception area in aneat and organized fashion.
Conducted research on various topics as requested by management.
Processed invoices for payment using accounting software applications.
Facilitated communication between different departments within the organization.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Para Educator II Exceptional
San Mateo-Foster City School District
San Mateo
02.2025 - Current
Understand the specific learning styles, behavioral needs, and medical needs of the students I work with. Modify instructional materials, strategies, and environment to meet individual student needs.
Implement instructional plans and assist in implementing individualized education programs (IEPs) and other instructional plans designed by the teacher-one-on-one support, working in small groups, and assisting in large-group instruction.
Clearly explain instructions, listen attentively to student concerns, and effectively communicate student progress and challenges. Convey effective communication with students, teachers, parents, and other professionals involved in the student's education.
Organize and manage student assignments, classroom materials, and student progress documentation and responsible quickly for changing student needs and classroom demands.
Substitute/Paraeducator
BrightBee
10.2023 - 01.2025
Contributed to student learning, growth, and advancement.
Maintained a positive mindset toward student learning, teaching practice, and personal/collective professional development.
Demonstrated ability to learn and convey a variety of subject matters quickly, while adhering to school processes and protocols.
Followed lesson plans, managed time effectively, and adapted to different grade levels and subject matter.
Rapport supported students and collaborated well with school staff.
Project Coordinator
Facebook
Menlo Park
06.2021 - 06.2023
Worked cross-functional with Facebook stakeholders across product, policy team, operations, and external vendors to identify patterns, common issues, and root causes through analysis, and workflow feedback.
Monitored and maintained quality of human-review workflows: escalated and triaged issues to the engineering team when it's necessary.
Performed audits of human-rater work and ensured quality standards were being maintained.
Education
Master of Business Administration -
FONTBONNE UNIVERSITY
St. Louis, MO
12.2008
General English: Essential, Intensive English -
MALVERN HOUSE
London, EN
08.2006
Bachelor of Science - Double Major in Humanities
SUAN DUSIT UNIVERSITY
Bangkok, TH
09.2004
Skills
MySQL
Microsoft Office
Bilingual communication
Microsoft Office and Excel
Calendar management
Invoice processing
Communication skills
Problem solving
Cross-functional coordination
Documentation and record-keeping
Office equipment maintenance
Schedule management
Database administration
Time management
Attention to detail
Substitute teacher
Paraeducator II
Preferred Name
Penny
Professional Development
SQL Scripting Fundamentals I, Academy X, Santa Clara, CA, 05/01/19
Speech-Language Pathologist Graduate Intern at Ashton Foster at Spring Canyon ElementarySpeech-Language Pathologist Graduate Intern at Ashton Foster at Spring Canyon Elementary