Sirisha Sanakkayala

Frisco,TX

Summary

Data Steward Analyst with 4+ years of experience in data governance, data management, metadata, and data quality initiatives within Service Operations. Strong hands-on experience with Informatica AXON/EDC, Snowflake, and ServiceNow, with a proven ability to define and maintain data policies, standards, and procedures. Proven ability to translate complex operational data into trusted, governed enterprise assets while serving as a liaison between business and technology teams to define data requirements.

Overview

years of professional experience

Work History

Senior Business Analyst, Service Operations

Toyota Financial Services

10.2025 - Current

Lead ITL prioritization using risk assessment, root cause analysis, and remediation tracking for Service Operations.
Serve as primary liaison between Service Operations and IT teams to define functional and data requirements for business enhancements.
Own resolution of data-related issues by performing impact analysis and coordinating corrective actions across IT, Risk, and Compliance teams.
Facilitate workshops with business stakeholders to align on solution priorities, customer experience pain points, and data impacts.
Support data lifecycle and quality assurance activities for charge-offs, bankruptcy, and lease-end processes, ensuring data accuracy and reliability.

Senior Data Steward Analyst

Copart, Inc.

03.2021 - 10.2025

Served as Senior Data Steward Analyst for Copart Operations, governing 350+ critical data elements across Incidents, Requests, Assets, Work Orders, and SLAs.
Established, documented, and maintained enterprise metadata, lineage, and business glossary using Informatica AXON and EDC, ensuring consistent definitions, ownership, and usage standards.
Defined and operationalized data quality rules, thresholds, and KPIs, reducing recurring service data defects by 40% and improving trust in downstream reporting and analytics.
Created and maintained data governance policies, standards, and stewardship procedures aligned with enterprise governance and data privacy practices.
Partnered with Data Engineering, Product, and Business teams to perform root cause analysis and remediate complex data issues, influencing outcomes without formal authority.
Implemented data quality monitoring and issue management workflows integrated with ServiceNow and Snowflake cloud environments.
Facilitated cross-functional governance and working sessions to build consensus on data definitions, business rules, ownership, and lifecycle management.
Translated business requirements into clear data requirements and standards, ensuring consistent data consumption across operational systems, reporting, and analytics platforms.
Presented data quality trends, risks, and remediation progress to business and technical leadership, effectively bridging business and technical audiences.
Managed multiple concurrent governance and data quality initiatives while maintaining a high level of detail, documentation quality, and delivery standards.

Education

Master’s in Business Administration -

Skills

Data Governance & Stewardship: DAMA-DMBOK aligned, Policy Development, Data Standards, and Enforcement
Data Quality Management: Root Cause Analysis (RCA), Remediation Coordination, and KPI Tracking
Metadata Management: Business Glossary, Data Cataloging, Data Lineage, and Classification

Compliance & Privacy: Information Governance, Privacy/Consent Policies, and Regulatory Audit Support
Technical Liaison: Translating between business strategy and downstream technical impacts
Tools: Informatica CDGC/Axon/EDC, Snowflake, SQL, ServiceNow, Jira