ROBERT KING
Brooklyn,NY
Summary
Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Possess in- depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
16
16
years of professional experience
Work History
Manager
Woodstack
Brooklyn, NY
02.2016 - 06.2023
- Maintained adequate staffing to meet objectives within budget.
- Established operational guidelines and identified opportunities for improvement.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Worked with management team to develop operational goals aligned with business strategy.
- Developed and maintained client relationships to grow business and improve account retention.
- Created effective business plans to focus strategic decisions on long-term objectives.
Airport Operations
Delta
New York, NY
09.2015 - 02.2016
- Monitored flight compliance with FAA rules, regulations and standards.
- Collaborated with tenants and internal departments to maintain smooth and efficient daily operations.
- Directed ground crews in loading and unloading of aircraft cargo or baggage.
- Developed top-performing operations teams by recruiting, training and mentoring new hires to build cohesive, driven groups.
Manager of Operations
Sneaker Corner
Brooklyn, NY
02.2007 - 12.2015
- Hired and onboarded team members to meet immediate and expected demand.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
Education
Associate of Applied Science - Business Communication
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2012
Skills
- Staff Development
- Project Management
- Sales Techniques
- Problem Resolution
- Training and Development
- Managing Operations and Efficiency
- Recruitment and Hiring
Timeline
Manager
Woodstack
02.2016 - 06.2023
Airport Operations
Delta
09.2015 - 02.2016
Manager of Operations
Sneaker Corner
02.2007 - 12.2015
Associate of Applied Science - Business Communication
Kingsborough Community College of The City University of New York
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