Developed and implemented Social Emotional Learning (SEL) curriculum for elementary students.
Facilitated Circle Groups for students, teachers, and administrative staff in northwestern Hennepin County school districts.
Entered Case filing into program software Case Load Manager (CLM).
Arranged appointments between parties for mediation.
Facilitated communication and collaboration among disputants using mediation methods.
Authored settlement agreement documents containing resolutions and obtained signatures from both parties to finalize agreements.
Housing Assistance Program Contractor
Community Mediation Minnesota
08.2020 - 05.2021
Screened qualifying COVID-19 relief applications for rent, utility, and mortgage assistance.
Mediated between tenants and landlords as well as applicants and utility companies.
Connected individuals with relevant community resources and coordinated referrals.
Built and maintained strong relationships with applicants by successfully resolving issues and responding promptly to phone inquiries.
Maintained accurate records and documented client data in company databases.
Research Assistant
Heller School for Social Policy
01.2018 - 01.2021
Edit interview transcripts on the life course of women and the nature of family life for publication.
Orientation Leader
Brandeis University
01.2017 - 01.2019
Selected as one of 50 leaders from a pool of 200 applicants to counsel new students and families on topics including college life, safety, and academics
Participated in 40+ hours of training in team building, ethics and integrity, resources, and diversity
Guided first-year students and transfer students through a week of orientation activities
Provided resources, answered questions, and facilitated social and academic connections for new students
Clinic Intern
Whole Women’s Health Clinic
04.2017 - 08.2017
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Education
M.A Human Rights - Public Health, Science, Technology's Environmental Policy
University of Minnesota - Twin Cities
Minneapolis, MN
05.2023
B. A - Sociology and Women Gender and Sexuality, African American Studies
Brandeis University
05.2020
Center For European Studies -
Maastricht University
Maastricht, Netherlands
06.2019
Skills
Problem Solving
Critical Thinking
Flexibility
Communication
Facilitation
Teamwork
Organization
Microsoft Office Suite
Adobe
Google
Canva
Data Entry
SPSS
Qualtrics
Atlasti
Languages
Bilingual in English and Amharic
Certification
Eligible for Minnesota Court Rule 114
Circle and Restorative Practice
Timeline
Restorative Practitioner
Community Mediation & Restorative Services Inc
08.2020 - Current
Housing Assistance Program Contractor
Community Mediation Minnesota
08.2020 - 05.2021
Research Assistant
Heller School for Social Policy
01.2018 - 01.2021
Clinic Intern
Whole Women’s Health Clinic
04.2017 - 08.2017
Orientation Leader
Brandeis University
01.2017 - 01.2019
M.A Human Rights - Public Health, Science, Technology's Environmental Policy
University of Minnesota - Twin Cities
B. A - Sociology and Women Gender and Sexuality, African American Studies