Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
EVS Technician
Cape Fear Valley Medical Center
Fayetteville, NC
06.2018 - 12.2020
Replaced light bulbs and reported lighting hazards to supervisor.
Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
Washed blinds, windows and walls with natural cleaning solutions to remove contaminants and pollutants.
Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Responded immediately to calls from personnel to clean up spills and wet floors.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Supervised supplies in inventory and submitted reorder requests.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Custodian
Wayside Furniture
Fayetteville, NC
04.2007 - 06.2017
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Kept building spaces premises clean inside and outside.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Responded immediately to calls from personnel to clean up spills and wet floors.
Cafeteria Monitor
Sherwood Park Elementary
Fayetteville, NC
08.2005 - 06.2006
Monitored student behavior and implemented corrective actions.
Monitored students during lunchtime and provided verbal cues to students to manage behavior.
Cleaned tables, straightened chairs and swept floors between lunch periods.
Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Walked around cafeteria looking for spills and assisting students with opening food containers.
Medical Office Manager
Disability Services
Fayetteville, NC
11.1999 - 06.2005
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Managed 6 employees with various personalities and from different cultures for small -physician practice.
Created and implemented organizational policies and procedures.
Oversaw accounting, budgeting, and financial reporting.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Built relationships with physicians to create steady referral pipeline.
Recommended ways to reduce overhead and cut printing costs, effectively saving practice from spending extra money.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ
High School Diploma -
Douglas Byrd Sr. High
Fayetteville, NC
06.1993
Skills
Trash Collection and Removal
Procedure Establishment
Safety Measures
Damage Prevention
Site Inspection and Evaluation
Positive Team Player
Conscientious and Detail-Oriented
OSHA Standards
Supply Inventory Management
Contamination Removal
Productivity and Time Management
Type 45 wpm
Medial Office management
Biling and coding
Accomplishments
Within my first three months of employment at Cape Fear Valley Hospital, I received the name by name award for my outstanding job performances. in the EVS department. I was later offered the opportunity to become a supervisor.