Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SISOMPHOU CHANSOMBAT

Springfield,VA

Summary

Highly motivated, proactive and punctual with a team-oriented mentality. Entry-level employee seeking employment as healthcare professional with full-time schedule option and room to grow within company.

Overview

20
20
years of professional experience
1
1
Certificate

Work History

Merchandising Associate

Hudson News
11.2022 - Current
  • Provided positive shopping experience, employing conflict resolution skills when problems arose.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Worked closely with individual customers to identify unique needs and supply appropriate products.
  • Monitored inventory changes and ordered replenishments for stock to support customer demand.
  • Worked closely with managers, suppliers and buyers to stock retail locations.

Associates | Lidl
10.2021 - 05.2022
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Educated customers on product and service offerings.

Internal Ambassador

Metropolitan Healthcare Services
11.2020 - 09.2021
  • Sign-in patients with scheduled appointments
  • Obtain patient’s name and locate appointment sheet for the patient and write arrival time
  • Write patient’s name on sign-in sheet and check off on schedule
  • Give patient parking voucher, if needed
  • Give passport to nurse for review
  • Sign-in walk-in patients (no appointment scheduled)
  • Obtain patient’s name and date of birth
  • Create appointment sheet for the visit (include name, DOB, date, arrival time)
  • Complete a data sheet with tally marks for patient arrival time and type of appointment
  • Completed during downtime in clinic
  • Create appointment sheets for scheduled patients based on printed schedule
  • Completed during downtime in clinic
  • Escort patients to peds imaging, if possible based on clinic volume

Shift Manager

Aldi
06.2019 - 11.2020
  • Managed schedules, accepted time off requests and found coverage for shifts
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity
  • Increased customer base and market share by promoting product through diverse channels
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments
  • Generated reports to assess performance and make adjustments
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas
  • Documented receipts, employee hours and inventory movements.

Sales Associate

Aldi
04.2018 - 11.2020
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Educated customers on product and service offerings.

Grocery Stocker

Target
12.2018 - 02.2019
  • Assisted customers based on currently available product, promotional and policy information
  • Helped customers complete purchases, including processing payments and bagging items
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized
  • Removed outdated and overripe items from stock to eliminate health risks
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Added labels to products, rotated current stock and professionally arranged merchandise.

Medical Administrative Assistant

Roselle Center of Healing
09.2016 - 05.2017
  • Answer telephones and direct calls to appropriate staff
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
  • Maintain medical records, technical library, or correspondence files
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
  • Compile and record medical charts, reports, or correspondence, using personal computer
  • Receive and route messages or documents, such as laboratory results, to appropriate staff
  • Transmit correspondence or medical record by mail, e-mail, or fax
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
  • Complete insurance or other claim forms
  • Transcribe recorded messages, practitioners' diagnoses, or recommendations into patients' medical records.

Related Cases Specialist

IDS, Oblon, Neustadt, LLP
01.2004 - 12.2015
  • Reviewed and entered case information for attorneys
  • Organize records and perform filing work
  • Populate and maintain database
  • Train and led the routine work processes for new employees.

Education

Medical -

Everest College
Woodbridge, VA
2016

Skills

  • Basic principles of accounting
  • Medical Terminology
  • Medical laws & ethics
  • Medical Insurance
  • Claim Process ICD 9/10 & CPT Code
  • HCPS Procedural/ Diagnostic Coding
  • Insurance- Feral, State, Manage Care
  • Commercial
  • Claims filing process- CMS 1500 and
  • UB-92/CMS-1450
  • Billing Cycles
  • Aged Reports
  • Appeals
  • Telephone Etiquette
  • Correspondence
  • Charting
  • Medical Records Filing
  • W/C Form
  • Disability forms
  • Pre-Authorization
  • Dental Administrative Assistant-Filing Claim
  • Billing, and Coding
  • Claimgear (Scheduling, Registration, Charge
  • Posting, and payment posting
  • Accounting, Insurance
  • Administrative Assistant, LettersAssistant, Letters
  • Basic, Messaging
  • Billing, Mail
  • Bookkeeping, Office
  • C, Office equipment
  • Cash register, Organizational skills
  • Charts, Excellent people skills
  • CMS, Processes
  • Communication skills, Coding
  • CPT, Scheduling
  • Database, Spreadsheet
  • Documentation, Tables
  • E-mail, Telephone Etiquette
  • Fax, Telephones
  • Filing, Voice mail
  • Financial, Word processing
  • Financial statements, Written
  • Forms
  • Inventory management
  • First Aid/CPR
  • MS Office

Certification

HIPAA Trained - Everest College 2016 OSHA Trained - Everest College 2016 CPR - American Heart Association 2016 Certified Medical Administrative Assistant National Certification (CMAS) American Medical Technology 2016 Collaborate MD Certification 2016

Timeline

Merchandising Associate

Hudson News
11.2022 - Current

Associates | Lidl
10.2021 - 05.2022

Internal Ambassador

Metropolitan Healthcare Services
11.2020 - 09.2021

Shift Manager

Aldi
06.2019 - 11.2020

Grocery Stocker

Target
12.2018 - 02.2019

Sales Associate

Aldi
04.2018 - 11.2020

Medical Administrative Assistant

Roselle Center of Healing
09.2016 - 05.2017

Related Cases Specialist

IDS, Oblon, Neustadt, LLP
01.2004 - 12.2015

Medical -

Everest College

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