SISSY GARZA
Laredo,TX
Summary
Creative individual with extensive understanding of plants and flowers. Energetic Floral Designer brings complex design ideas to fruition, exceeding client expectations. Specialist in special events such as banquets, weddings and corporate dinners. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Cashier
H-E-B Grocery
07.2021 - Current
- Collected payments by accepting cash, checks, or credit transactions from customers, making change as necessary and maintaining high levels of productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
- Maintained checkout operations by following policies and procedures and reporting any needed adjustments
- Worked with a team of cashiers to ensure a smooth checkout process while keeping an orderly and clean checkout area
- Greeted customers and answered any questions they had with excellent customer service to all customers
Assistant Manager
La Tienda Del Sur
04.2017 - Current
- Maintained store appearance and cleanliness
- Developed and maintained relationships with vendors and suppliers
- Handled payroll and other administrative duties
- Managed day-to-day operations of a meat market and grocery store leading a team of 10-15 employees
- Developed strong working relationships with staff, fostering a positive work environment.
Floral Arranger
H-E-B
02.2022 - Current
- And addressed customer complaints in a timely and professional manner
- Created elegant and sophisticated flower designs for special occasions, including birthdays, anniversaries, and funerals
- Provided recommendations for flower types, vases, and other materials to clients
- Developed and implemented safety protocols for handling and transporting flowers
- Assisted with the design and installation of floral arrangements for special events
Cooker Operator
Pizza Hut
03.2016 - 04.2017
- Utilized problem-solving skills to address customer or kitchen issues
- Adapted quickly to changing customer demands
- Restocked food items as needed
- Maintained a clean and organized work area
- Followed all food safety and sanitation regulations all health and safety guidelines
Education
Associates - Applied Science
Laredo Community College
Laredo, TX12.2023
High School Diploma -
John B Alexander High School
Laredo, TX05.2018
Skills
- PROFESSIONAL SKILLS
- Cash Handling
- Teamwork
- Conflict Resolution
- Quality Control
- Health & Safety
- Time Management
- Team Collaboration
- Stakeholder Engagement
- Detail Orientation
- Performance Monitoring
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Floral Arranger
H-E-B
02.2022 - Current
Cashier
H-E-B Grocery
07.2021 - Current
Assistant Manager
La Tienda Del Sur
04.2017 - Current
Cooker Operator
Pizza Hut
03.2016 - 04.2017
Associates - Applied Science
Laredo Community College
High School Diploma -
John B Alexander High School
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