Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sissy Gutierrez

Cape Coral,FL

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

12
12
years of professional experience

Work History

Office Manager/Controller

Plumbing Master Systes
06.2015 - 01.2024
  • Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Maximized year-end tax benefits by efficiently managing cash flows.
  • Verified accurate completion of corporate income tax returns and optimal use of favorable tax codes.
  • Supported program managers in providing procedural training on finance and accounting.
  • Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
  • Enhanced quality and currency of financial information by overseeing revenue collection systems.
  • Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
  • Reviewed processes and procedures to guide program implementation and optimize auditing.
  • Increased flow of financial information throughout company by improving communication strategies.
  • Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Worked with both internal and external users to create detailed financial reports.
  • Calculated salesperson commissions based on established parameters and disbursed payments.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Created and distributed reports on internal and external finances, audits, and budgets.
  • Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
  • Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Managed payroll data entry and processing for 35 or more employees to comply with predetermined company guidelines.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Prepared balance sheets, cash flow reports and income statements.
  • Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
  • Established robust internal control framework, minimizing the risk of fraud and ensuring compliance with regulations.
  • Provided insightful financial analysis to support executive team in making informed business decisions.
  • Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
  • Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.
  • Increased cash flow by diligently managing accounts receivable and implementing effective collection strategies.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Manager

AT&T
08.2012 - 10.2013
  • Cashier
  • Customer Service
  • Reorganize stations and make necessary action in problem solving
  • Open and close the store, count money at the end of the day
  • Check information for necessary equipment
  • Manage and contribute with the employees.

Office Manager

International Medical Center LLC, HMO
07.2012 - 03.2013
  • Prepared and Organizing medical records inputting any new information for patient
  • Answerer all calls that came in and distribute the calls to the correct person
  • Responsible for implementing information from other Doctors assistant
  • Prepare new patient files and verify insurance information and benefits
  • Made appointments and remaindering Patients of their appointments
  • Collecting payments and reminding patients of overdue balances
  • Bill insurance companies and file all Claims
  • Maintained office organization.

Education

Massage therapist -

Professional Hands Institute

Criminal Justice AA -

Florida National University
06.2015

Skills

  • Inventory Control
  • Operations Management
  • Workforce Management
  • Expense Reporting
  • Compliance Monitoring
  • Customer Service
  • Staff Hiring
  • Billing
  • Employee Supervision
  • Administrative Support
  • Staff Management
  • Bookkeeping
  • Office Management

References

Available on request

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Office Manager/Controller

Plumbing Master Systes
06.2015 - 01.2024

Manager

AT&T
08.2012 - 10.2013

Office Manager

International Medical Center LLC, HMO
07.2012 - 03.2013

Massage therapist -

Professional Hands Institute

Criminal Justice AA -

Florida National University
Sissy Gutierrez