Sitan Kaba
The Bronx,NY
Summary
Detail-oriented professional with experience in automotive resale, sales associate and shipping. Strong time management and multitasking abilities, consistently delivering exceptional customer service and effectively resolving inquiries to drive satisfaction and operational success.
Overview
11
11
years of professional experience
Work History
Automotive Resale Assistant (Family Business)
Summit Motors Corporation
The Bronx, New York
02.2022 - Current
- Supported customer inquiries and resolved issues efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Maintained accurate records of transactions and communications.
- Organized and maintained filing systems for documents and records.
- Collaborated with departments on various operational tasks.
Shipping and Receiving Clerk
PostNet
The Bronx, New York
04.2025 - 08.2026
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed incoming shipments and verified accuracy against shipping documents.
- Assisted customers with order inquiries and provided exceptional service support.
- Assisted customers with product inquiries and provided exceptional service consistently.
- Processed customer transactions accurately and efficiently.
- Operated cash registers and handled cash, credit, and debit transactions securely.
Hair Salon Assistant
Saran African Hair Braiding
The Bronx, New York
01.2016 - 08.2022
- Set up appointments and updated client service records.
- Answered phone calls and client questions with salon service information.
- Prepared styling stations with tools, towels, and supplies to enhance service readiness.
- Restocked shelves with new products to maintain product availability for customers.
- Monitored inventory levels and reordered supplies to ensure consistent operational flow.
Education
Bachelor of Science - Software Engineering
New York City College of Technology
Brooklyn, NY05-2029
High School Diploma -
Bronx Envision Academy
The Bronx, NY01-2025
Skills
- Software Proficiency
- Inventory management
- Customer service
- Problem resolution
- Multitasking
- Team collaboration
- Interpersonal communication
- Positive demeanor
Timeline
Shipping and Receiving Clerk
PostNet
04.2025 - 08.2026
Automotive Resale Assistant (Family Business)
Summit Motors Corporation
02.2022 - Current
Hair Salon Assistant
Saran African Hair Braiding
01.2016 - 08.2022
Bachelor of Science - Software Engineering
New York City College of Technology
High School Diploma -
Bronx Envision Academy