Sitaram Bishi
Plano,TX
Summary
Seasoned Cloud Operation Engineer with a proven track record at AWS, Amazon Web Services, where I excelled in troubleshooting and cloud computing, enhancing user satisfaction significantly. Expert in network configuration and adept at fostering team knowledge, I consistently implemented security measures and optimized network performance, showcasing my technical support prowess and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cloud Operation Engineer
AWS, Amazon Web Services
Plano, TX
11.2022 - Current
- Troubleshot complex network issues, reducing downtime and improving user satisfaction.
- Monitored network usage and capacity to forecast future requirements and plan for expansions.
- Conducted scheduled maintenance during non-peak hours for uninterrupted service.
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Developed and maintained comprehensive documentation of network configurations, setups, and procedures for future reference.
- Implemented network security measures, including VPNs, access control lists (ACLs), and firewalls to protect data and systems.
- Conducted regular network performance tests and monitoring to ensure high availability and reliability.
- Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
- Provided technical support to customers on cloud-based applications and products.
- Troubleshot complex problems with cloud computing systems and networks.
- Implemented best practices for security and reliability of cloud environments.
- Maintained up-to-date documentation on procedures related to managing customer's environments in the cloud.
Network Consulting Engineer
HCL Technologies
San Diego, CA
04.2019 - 11.2022
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored network performance and troubleshooted any issues that arose.
- Assisted in the design of local area networks and wide area networks.
- Implemented security measures to protect data from unauthorized access or destruction.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Troubleshot complex network issues, reducing downtime and improving user satisfaction.
- Monitored network usage and capacity to forecast future requirements and plan for expansions.
- Utilized network management tools for monitoring, configuration management, and issue resolution.
- Provided technical support and guidance to users and junior network engineers, enhancing team knowledge and efficiency.
- Evaluated new technology and network products for potential benefits to the organization.
- Participated in disaster recovery planning, implementation, and testing to ensure business continuity.
- Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
- Tracked network and telephony devices for performance and load threshold metering.
Associate Consultant
HCL Technologies
Noida, Uttar Pradesh
03.2014 - 02.2018
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored network performance and troubleshooted any issues that arose.
- Assisted in the design of local area networks and wide area networks.
- Implemented security measures to protect data from unauthorized access or destruction.
- Provided technical support to users experiencing difficulties with their networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Monitored system performance to promote network speed, availability and reliability.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Troubleshot complex network issues, reducing downtime and improving user satisfaction.
- Monitored network usage and capacity to forecast future requirements and plan for expansions.
- Utilized network management tools for monitoring, configuration management, and issue resolution.
Network Engineer
Wipro Technologies
Delhi, Delhi
03.2008 - 01.2014
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored network performance and troubleshooted any issues that arose.
- Assisted in the design of local area networks and wide area networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Troubleshot complex network issues, reducing downtime and improving user satisfaction.
- Utilized network management tools for monitoring, configuration management, and issue resolution.
- Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
- Implemented network security measures, including VPNs, access control lists (ACLs), and firewalls to protect data and systems.
Education
Master of Science - MCA
NIMS
Delhi01-2013
Bachelor of Science - Mathematical Sciences
Sambalpur University
Odisa01-2005
Skills
- Network configuration
- Troubleshooting
- Load balancing
- Design
- Technology support
- Cloud computing
Languages
English
Professional
Certification
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect – Associate
- AWS Certified Advanced Networking – Specialty
- Cisco Certified Network Associate
- Cisco Certified Network Professional
Accomplishments
- WIGs - Windows Bar Raiser
- AWS Knowledge: Networking Core
- AWS Managed Services Networking SME
Timeline
Cloud Operation Engineer
AWS, Amazon Web Services
11.2022 - Current
Network Consulting Engineer
HCL Technologies
04.2019 - 11.2022
Associate Consultant
HCL Technologies
03.2014 - 02.2018
Network Engineer
Wipro Technologies
03.2008 - 01.2014
Master of Science - MCA
NIMS
Bachelor of Science - Mathematical Sciences
Sambalpur University
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