Sitarani Gracia

Gainesville

Summary

Proven HR Administrative Specialist from Alachua County Sheriff's Office, adept in office management and interpersonal skills. Enhanced team productivity by streamlining operations and boosting morale through strategic event planning. Demonstrated exceptional problem-solving abilities and organizational skills, leading to a significant reduction in administrative processing times.

Overview

years of professional experience

Work History

Human Resources Administrative Specialist

Alachua County Sheriff's Office

09.2022 - Current

Provided administrative support by coordinating meetings and managing schedules.
Assisted with document preparation for ensuring smooth daily operations.
Contributed to team success by providing flexible support across various tasks.
Improved office efficiency by handling correspondence and filing systems.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Facilitated communication between departments, organizing meetings and distributing essential information.
Supported team with data entry and record maintenance, ensuring accuracy.
Enter new hires into our programs.
Managed calendar appointments to optimize time management for senior staff.
Coordinated travel arrangements for executives, ensuring cost-effective solutions.
Reduced processing times by streamlining administrative procedures.
Assist the Human Resource Director monitor and manage expenses with allotted budgets and reviewed and approved expense reports.
Boosted employee morale by planning team-building activities and corporate events.
Enhanced team productivity by providing administrative support and coordinating daily operations.

E Service Agent

Campus USA

02.2022 - 09.2022

Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Responded proactively and positively to rapid change.
Opened, closed, and updated accounts for customers.

Head Teller

Renasant Bank

05.2019 - 02.2022

Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
Oversaw currency shipments and deposits while adhering to strict safety guidelines.
Replenished ATM funds in empty canisters prior to validation process.
Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
Answered inquiries regarding checking and savings accounts and other related products.
Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
Streamlined teller operations for improved productivity, implementing organized cash drawer management procedures.
Mentored junior tellers, fostering professional development and growth within the team.
Served as a trusted resource for colleagues on complex transactions or challenging customer situations.

Manager

Momoyaki

01.2016 - 01.2019

Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Improved marketing to attract new customers and promote business.
Organized professional development programs for staff, leading to improved performance and skill sets.

Education

High School Diploma -

Siatech Highschool

Gainesville, FL

Skills

Office management
Data entry
Record keeping
Communication skills
Scheduling coordination
Document management
Organizational skills
Team collaboration
Problem solving
Project support
Customer communication
Database management
Staff support
Workflow optimization

Conflict resolution
Multitasking ability
Interpersonal skills
Verbal communication
Meeting planning
Scheduling
Customer service
Attention to detail
High volume phone inquiries
Administrative support
Proofreading
Purchasing coordination
Microsoft office

Languages

Spanish

Native or Bilingual

Timeline