Siteri Santos
'Ewa Beach,HI
Summary
Seasoned Project Director with demonstrated success in managing challenging schedules, budgets, and quality demands. Goal-oriented and organized professional with a creative approach. Ready to bring many years of industry experience to a challenging new position.
Overview
6
6
years of professional experience
Work History
Project Director
The Commercial Cleaning Services
Honolulu, HI
06.2019 - Current
- Developed and executed project plans, budgets, and timelines.
- Contributed ideas for improving operational efficiencies within the organization.
- Managed multiple projects simultaneously, while ensuring timely completion of deliverables to clients.
- Prepared reports summarizing project activities and results for upper management.
- Conducted regular meetings to review progress, address any potential risks or issues, and assess team performance.
- Created and implemented long-term company objectives by utilizing client feedback in process improvements.
- Worked closely with vendors to maintain contracts for services such as carpet shampooing or window washing.
- Investigated incidents involving property damage or hazardous materials spills in order to take corrective action quickly.
- Provided feedback to cleaners based on inspection results or customer comments.
- Coordinated special projects such as floor stripping and refinishing or post-construction cleanup.
- Trained new employees on safety protocols, proper use of chemicals and equipment, and other cleaning procedures.
Cleaning Techcnician
KBS Cleaning Services
Honolulu, HI
11.2018 - 06.2019
- Vacuumed carpets in offices, hallways and other areas as needed.
- Emptied wastebaskets on a daily basis.
- Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
- Cleaned windows inside and outside of the building.
- Dusted furniture and fixtures throughout the building.
- Inspected equipment to ensure proper functioning.
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
- Performed deep cleaning tasks periodically such as waxing floors or shampooing carpets.
- Swept and mopped all hard-surface floors in the facility.
Skills
- Materials Procurement
- Multitasking
- Scope development
- Client Relations
- Project Scheduling
- Problem-Solving
- Attention to Detail
- Phone and Email Etiquette
- Professional Demeanor
- Reliability
Languages
marshallese
Native/ Bilingual
References
References available upon request.
Timeline
Project Director
The Commercial Cleaning Services
06.2019 - Current
Cleaning Techcnician
KBS Cleaning Services
11.2018 - 06.2019