Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sitha Sok

Stockton,CA

Summary

To strive and deliver the companies expectation. Utilizing my skills in a professional environment and execute tasks in a timely manner. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Administrative Assistant & Data Entry

Office Team
Stockton, Ca
01.2005 - 01.2006
  • Contactor for 3DI International and assisting the construction Project Manager with general office work
  • Data entry for Herrick Corporation inputting steel measurement from a blueprint.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

PC Tech/Sales

Circuit City
Stockton, Ca
01.2004 - 01.2006
  • Enhanced customer satisfaction by efficiently addressing and resolving technical issues.
  • Increased sales revenue by providing knowledgeable product recommendations to clients.
  • Assisted customers in selecting the most appropriate technology solutions for their needs.
  • Provided exceptional customer service, leading to numerous positive feedback and repeat business.

Route Supervisor

California Waste Solution
Oakland, Ca
05.2016 - Current
  • Enhanced route efficiency by optimizing scheduling and adjusting dispatching procedures.
  • Increased customer satisfaction by addressing complaints promptly and implementing corrective actions.
  • Implemented safety protocols for drivers, resulting in a decrease in accidents and injuries on the job.
  • Conducted regular performance evaluations for drivers to identify areas for improvement and provide constructive feedback.
  • Coordinated crisis response plans during inclement weather or unexpected events that impacted transportation timelines while maintaining safety as a top priority.
  • Managed driver payroll processes accurately and efficiently, ensuring timely compensation for all team members while maintaining compliance with company policies and labor regulations.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.

Package Handler

Adecco
Ione, CA
01.2013 - 01.2014
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Grocery Clerk

Safeway
Stockton, Ca
08.2007 - 01.2011
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Office Assistant

Washington Mutual Bank
Stockton, Ca
02.2002 - 08.2004
  • File control, home loans data integrity
  • Reviewing loan files for accurate information updating in Microsoft Access database system.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Education

Associate of Science - Biology: Health Science

Chabot College
Hayward, Ca
05.2024

Skills

  • Microsoft Office: Words, Excel, Outlook, Access; 10,000 ksph 10-key touch and 43 wpm
  • General Office: fax, email, telephone, and customer service
  • Performance Monitoring
  • Inventory Management
  • GPS Navigation
  • Staff Scheduling
  • Emergency Response
  • Team Leadership
  • Safety Compliance
  • Data Entry

References

Available upon request.

Timeline

Route Supervisor

California Waste Solution
05.2016 - Current

Package Handler

Adecco
01.2013 - 01.2014

Grocery Clerk

Safeway
08.2007 - 01.2011

Administrative Assistant & Data Entry

Office Team
01.2005 - 01.2006

PC Tech/Sales

Circuit City
01.2004 - 01.2006

Office Assistant

Washington Mutual Bank
02.2002 - 08.2004

Associate of Science - Biology: Health Science

Chabot College

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Sitha Sok