Sithisone keovongxay
moreno valley,CALIFORNIA
Summary
Dynamic HVAC Technician with a proven track record at Coast Blue, excelling in system diagnosis and equipment repair. Adept at enhancing customer communication to educate clients on maintenance, resulting in reduced service calls. Experienced manager with a focus on quality standards and operational efficiency, driving improved customer experiences.
Overview
7
7
years of professional experience
Work History
HVAC Technician
Coast Blue
03.2020 - Current
- Diagnose and repair Heating and Air conditioning equipment.
- Performed routine maintenace on equipment to ensure longevity and perfomance of equipments.
- Communicating with customer on what cause an equipment to fail and how to prevent it,
- Recommend potential problems to prevent nuissance service calls.
- I am the face of the company, so I want to educate the customer and make sure the job is done right the first time.
Manager
Fontana Seafood Market
09.2018 - 03.2020
- Coordinated with suppliers to secure high-quality seafood products while negotiating favorable terms.
- Oversaw daily operations and ensured adherence to quality standards in seafood handling.
- Led initiatives for improving store layout, resulting in enhanced customer experience and increased sales flow.
Education
Graduate Certificate - Heating And Air Conditioning Training Center
North American Training Center
Redlands, CA06-2007
Skills
- HVAC system diagnosis
- Equipment repair
- Routine maintenance
- Customer communication
Timeline
HVAC Technician
Coast Blue
03.2020 - Current
Manager
Fontana Seafood Market
09.2018 - 03.2020
Graduate Certificate - Heating And Air Conditioning Training Center
North American Training Center