Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sitlaly Contreras

San Jose,CA

Summary

I am bilingual in Spanish. My area of expertise is responsibility I know what my tasks are and what I need to get them done. I am super optimistic when it comes to new things to learn and very easy to learn a new skill.

Overview

4
4
years of professional experience

Work History

Medical Data Entry Clerk

Opusing Iron Mountain
10.2023 - 12.2023
  • Enhanced efficiency by performing high-volume data entry tasks, ensuring timely completion of medical reports.
  • Conducted regular audits of entered data to identify inaccuracies and correct discrepancies, contributing to overall data integrity.
  • Assisted with the implementation of a new electronic health record system, leading to increased productivity and improved data management capabilities.
  • Lifted pallets in different areas when data was completed.
  • Typed 40,000 key strokes per shift

Tool Rental Associate

The Home Depot Inc
09.2023 - 10.2023
  • Communicated clearly with both customers and colleagues alike regarding tool specifications, capabilities, limitations and potential applications.
  • Resolved customer complaints professionally and effectively, maintaining a high level of satisfaction among patrons.
  • Supported overall store success by assisting with additional tasks as needed, including stocking shelves, merchandising displays and conducting general maintenance activities.
  • Inspected and tested tools to locate worn and damaged parts and malfunctions.
  • Learned how to properly use equipment and machinery
  • Wrote contracts including payments with customers and did online reservations

Security Receptionist

GardaWorld
04.2022 - 07.2023
  • Greeted customers, answered general questions and directed to appropriate locations
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
  • Greeted visitors entering establishment to determine nature and purpose of visit
  • Monitored reception area to provide consistently safe, hazard-free environment for customers
  • Made new hire, visitors, contractor badges
  • Transmitted information or documents to customers through email, mailings or facsimile machine
  • Supplied callers with office address and directions, employee email addresses and phone extensions
  • Investigated and analyzed client complaints to identify and resolve issues

Security Guard

Security Industry Specialist
09.2021 - 04.2022
  • Company Overview: San Jose
  • Was in charge of the safety of all employees and customers inside the store
  • Made reports when accidents had occurred
  • Directed customers to the proper station depending on their needs
  • Observed and reported everything
  • Able to be on my feet for very long hours everyday
  • San Jose

Store Manager

Little Caesars
07.2019 - 12.2021
  • Reported and collected weekly inventory
  • Updated schedules necessarily
  • Made sure staff was doing jobs required
  • Practiced customer service daily

Education

High School diploma -

KIPP San Jose Collegiate
06.2021

Skills

  • Fast learner
  • Communicative
  • Optimistic
  • Responsible
  • Honest
  • Caring
  • Hard worker
  • Punctuality
  • Strong observation
  • Basic technical support
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical Thinking
  • Customer Satisfaction
  • Customer and client relations

Languages

Spanish
Full Professional

Timeline

Medical Data Entry Clerk

Opusing Iron Mountain
10.2023 - 12.2023

Tool Rental Associate

The Home Depot Inc
09.2023 - 10.2023

Security Receptionist

GardaWorld
04.2022 - 07.2023

Security Guard

Security Industry Specialist
09.2021 - 04.2022

Store Manager

Little Caesars
07.2019 - 12.2021

High School diploma -

KIPP San Jose Collegiate

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Sitlaly Contreras