SITORA ERKINOVA
Parker,CO
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Advanced Urgent Care & Occupational Medicine
Westminster, CO
01.2024 - 06.2024
- Measured vital signs and took medical histories to prepare patients for examination.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Incorporated outside records into charts and EHR.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Organized charts, documents and supplies to maintain team productivity.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Labeled and completed lab requisitions using ICD and CPT coding.
Server-Bartender
Applebee's Grill + Bar
Aurora, CO
08.2021 - 06.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Some College (No Degree) - Medical Assisting
Pickens: Medical Assisting Program
Aurora, COSkills
- MULTILINGUAL
- Vital sign monitors
- Procedure Assistance
- Patient Flow Management
- Patient-focused care
- Specimens collection and processing
- Medical Terminology
- Patient Scheduling
- Active Listening
- Time Management
- Knowledge of basic medical procedures
- Onboarding Training
- Guest Satisfaction
- Data Entry
- Inventory and supply management
- Phlebotomy
- HIPAA Compliance
- Electrocardiography (EKG)
- CPR
- Certified in Basic Life Support (BLS)
Languages
Russian
Professional
Uzbek
Limited
Turkish
Limited
Tajik
Native/ Bilingual
Timeline
Medical Assistant
Advanced Urgent Care & Occupational Medicine
01.2024 - 06.2024
Server-Bartender
Applebee's Grill + Bar
08.2021 - 06.2024
Some College (No Degree) - Medical Assisting
Pickens: Medical Assisting Program
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