Team Leader experienced in multi-tasking. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
27
27
years of professional experience
Work History
Shipping Manager
Zultys
Sunnyvale, CA
05.2003 - 11.2019
Increased customer satisfaction by resolving issues.
Worked flexible hours across night, weekend and holiday shifts.
Used Microsoft Word and other software tools to create documents and other communications.
Received and processed stock into inventory management system.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Collaborated with team members to achieve target results.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Casino Table Games Dealer
Jackson Casino
Jackson, CA
07.2002 - 03.2003
Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Stood behind gaming table to deal appropriate number of cards to each player and verify placed bets before starting game.
Inspected cards and gaming equipment to verify proper functioning and good working order.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Complemented player numbers to reach minimum levels for play of different games.
Prepared players to join games by explaining rules and exchanging money for chips.
Shipping and Receiving Clerk
Zarak Corp.
Sunnyvale, CA
05.2000 - 11.2001
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Orchestrated routing by producing accurate shipping documentation and package labels.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Cashier
Foodland
Honolulu, HI
03.1993 - 11.1999
Helped customers complete purchases, locate items and join reward programs
Answered questions about store policies and addressed customer concerns
Greeted customers entering store and responded promptly to customer needs
Worked flexible schedule and extra shifts to meet business needs
Stocked, tagged and displayed merchandise as required
Collected and authorized payments of guests
Worked closely with shift manager to solve problems and handle customer concerns
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
Reviewed new promotions and monitored price changes
Tallied cash drawer at beginning and end of each work shift
Deli Clerk
Foodland Grocery Store
Honolulu, HI
03.1993 - 11.1999
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Created appealing food arrangements for party trays and specialized orders.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Offered product samples to customers, generating additional sales through taste-testing.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Fish Cutter, Wrapper
Foodland Grocery Store
Honolulu, HI
03.1993 - 11.1999
Cleaned, scraped, trimmed and filleted various seafood products.
Operated industry-specific machines and equipment, maintaining safety procedures.
Discarded defective matters into waste.
Opened and removed raw materials.
Performed meat inspections and checked temperature environment to maximize food safety.