SiVaad Mallory
Brockton,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Order Builder
Coca-Cola
Needham, MA
02.2023 - 12.2023
- Loaded and unloaded trucks, ensuring that merchandise was securely packed and stored.
- Filled orders using a pallet jack or forklift, taking care to check the accuracy of each order.
- Organized warehouse inventory in an efficient manner, arranging items on shelves, racks and bins according to size, type and product code.
- Stacked products on pallets or shelves in accordance with company guidelines.
- Communicated with other departments regarding stock availability, order status updates and special requests from customers.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Assistant Manager
Oreck
Snellville, GA
04.2022 - 01.2023
- Conducted research to identify potential customers and new markets.
- Developed strategies to improve customer relations and increase customer satisfaction.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Managed daily operations of the department including ordering office supplies, arranging repairs and maintenance services.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Store Manager
Family Dollar
Lawrenceville, GA
08.2019 - 09.2021
- Monitored inventory levels and placed orders to restock shelves.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Field Specialist
Family Dollar
Gwinnett County, GA
02.2019 - 08.2019
- Renovations for Family Dollar / Dollar General
- Stocker / Customer service rep
- Resolved customer issues in a timely manner while maintaining high quality standards.
- Operated hand tools and power equipment according to corporate safety procedures.
Facer/Package Handler
FedEx:Ground
Norcross, GA
07.2018 - 01.2019
- Assisted in training new employees on package handling processes.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Resolved conveyor system issues by clearing jams and blockages.
Education
High School Diploma -
Brockton Champion High School
Brockton, MA06-2015
Skills
- Hardware Installation
- Troubleshooting
- Software updating
- Mobile Device Management
- Network Security
- Remote Support
- Customer Service Management
- POS Systems
- Pallet Jack Operation
- Warehouse Operations
- MS Word, Excel, and Outlook
- OSHA 10 Certified
- Hardware Repair
- Software Installation
- Software Updates
- Quality Control
- Proficiency in [Technology]
References
References available upon request.
Timeline
Order Builder
Coca-Cola
02.2023 - 12.2023
Assistant Manager
Oreck
04.2022 - 01.2023
Store Manager
Family Dollar
08.2019 - 09.2021
Field Specialist
Family Dollar
02.2019 - 08.2019
Facer/Package Handler
FedEx:Ground
07.2018 - 01.2019
High School Diploma -
Brockton Champion High School
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