Open To Work
Saraswathi Nagendiran
Franklin,USA
Work Preference
Summary
Detail-oriented Health Informatics graduate skilled in data analytics, database management, and backend development. Strong background in healthcare, demonstrating adaptability and effective interpersonal communication. Committed to tackling new challenges and mastering skills independently to drive innovation and efficiency.
Overview
22
22
years of professional experience
Work History
Quality Assurance Associate
Astrix Solutions
Wilmington, USA
01.2025 - Current
- Ensuring stringent adherence to internal procedures, policies, and relevant regulatory Standards, including FDA, EU, and other international guidelines.
- Reviewed batch production documents and analytical data, verifying accuracy, completeness, and compliance with regulations and specifications to uphold quality standards.
- Managing the complete documentation lifecycle, from issuance (batch records, logbooks, validation reports) to the evaluation and archival of executed documentation.
- Digitized and validated critical manufacturing records (batch records, logbooks, control forms) for secure archival and destruction, ensuring data integrity and compliance.
- Maintained precise documentation and records within Hanel and Smartsheet platforms, enabling efficient data access and retrieval.
- Client: Alkermes Inc.
New Patient Coordinator, Medical Data Analyst
Dayton Pain Center
Dayton, USA
01.2023 - 01.2025
- Collected patient information, insurance details, and confirmed financial obligations for services to ensure accurate billing and patient understanding.
- Perform insurance pre-verification for patients’ specialty service office visits.
- Verify patient’s insurance coverage and obtain required authorizations.
- Maintained referral data and communications in clinic information system to streamline patient coordination.
- Digitized and distributed e-forms and e-notifications to streamline communication.
- Data organization on Glace EMR for Patient Check-in and Check-out.
- Resolved outstanding issues related to insurance claims.
- Executed billing activities daily to support timely revenue cycle management.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
Business Analyst
Tata Consultancy Services
Chennai, India
09.2007 - 03.2008
- Assigned tasks and analyzed data, validating findings using MS-Excel.
- Loading data into the QA system, Data Quality checks.
- Reviewed project status updates to ensure alignment with objectives. and status reporting to project leaders.
- Managed outsourced business processes for customer billing at British Telecommunications. by British Telecommunications, UK – Customer Billing Project.
Travel Executive
Carlson Wagonlit
Chennai, India
03.2006 - 09.2006
- Managed travel arrangements for employees at Sutherland Global Services client location.
- Managed travel and ticketing using web-based software, ensuring timely arrangements for employees.
- Coordinated domestic ticketing for Sutherland's employees, facilitating seamless travel experiences.
- Supported visa documentation and processing for Sutherland's employees, enabling hassle-free international travel.
Process Associate
AARGEE Associates, Tata Consultancy Services
Chennai, India
04.2005 - 03.2006
- Executed role of Process Associate for TCS client, supporting British Telecommunications in Customer Billing Project.
- Assigned tasks to team members based on project needs., Data Analysis and Validation using MS-Excel.
- Loading data into the QA system, Data Quality checks.
- Reviewed project status to identify progress and challenges. and status reporting to project leaders.
Counter Staff
WELLS Travels
Chennai, India
06.2004 - 02.2005
- Organized travel plans, executing domestic and international airline ticketing processes.
- Supported visa documentation processing by organizing necessary paperwork and liaising with relevant authorities.
- Assisted customers with travel inquiries and itinerary planning.
- Processed bookings using company software for various travel services.
- Coordinated with vendors to secure reservations and transportation options.
Education
Master of Science - Health Informatics
Franklin University
Columbus, OHData Analyst Certification -
EXCELR
Bachelor of Computer Applications -
University of Madras
IndiaDiploma in International Airlines and Travel Management -
International Airlines Academy
IndiaSkills
- Data compliance measures
- Quality assurance metrics
- Documentation lifecycle
- Documentation software
- Data cleaning
- Data preparation
- Data transformation
- Data shaping
- Data retrieval methods
- Data aggregation
- Data reconciliation
- Data monitoring tools
- Data trend analysis
- Data analytics
- Power BI integration
- Power BI visualizations
- Data visualization tools
- Report generation
- Reporting standards
- Analytical reporting
- Quality control analysis
- SQL
- Query optimization
- Process documentation
- Process automation
- Technical documentation
- Documentation reviews
- Problem-solving
- Analytical skills
- Communication
- Interpersonal skills
- Teamwork
- Business requirements
- Data-driven insights
- System navigation
- Documentation software
- Technical documentation
Volunteer Experience
Tamil Language Coaching, Dayton Tamil Sangam, 08/01/22, Current, Dayton, OH, Taught 3rd grade level Tamil Language classes from 2022-2023, Taught 5th grade level Tamil Language classes from 2023-2024, Taught 6th grade Level Tamil Language classes from 2024-current
Immigration Status
Permanent Resident in USA, Citizen of Canada
Timeline
Quality Assurance Associate
Astrix Solutions
01.2025 - Current
New Patient Coordinator, Medical Data Analyst
Dayton Pain Center
01.2023 - 01.2025
Business Analyst
Tata Consultancy Services
09.2007 - 03.2008
Travel Executive
Carlson Wagonlit
03.2006 - 09.2006
Process Associate
AARGEE Associates, Tata Consultancy Services
04.2005 - 03.2006
Counter Staff
WELLS Travels
06.2004 - 02.2005
Master of Science - Health Informatics
Franklin University
Data Analyst Certification -
EXCELR
Bachelor of Computer Applications -
University of Madras
Diploma in International Airlines and Travel Management -
International Airlines Academy