Experienced Revenue Cycle Management Engineering Manager with expertise in leading and successfully delivering Revenue Cycle optimization projects covering Eligibility, Claims Management, Accounts Receivables and Ledger postings. Proven record in implementing system enhancements, project management, regulatory compliance, technology integration and managing cross-functional teams. SAFe 5 certified POPM expert in Agile methodologies with immense experience to lead and drive value addition in a fast-paced agile environment. Accomplished Product Owner in FDA regulated medical device software and information technology space with commercially successful global projects. Subject Matter Expert in healthcare domain with strong technical background to successfully conceptualize the workflows by close collaboration with stakeholders. Strong Communicator with cross-functional team leadership across multi-site locations in highly matrixed organization amid a challenging interrupt-driven environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Engineering Manager
Streamline Healthcare - SmartCare EHR
MI
01.2023 - Current
Customer oriented leader in Engineering, directing 3 scrum teams of around 25 software engineers across US and India to efficiently manage and deliver state of the art Electronic Health Record product for Revenue Cycle Management applications.
Continuous collaboration with key stakeholders including Product Management and Executive leadership as well as the customers to deliver on time and with great quality.
Efficiently plan and execute the feature backlog related to enhancements of Revenue Cycle Management functionalities, including integration with other EMR systems to improve billing accuracy and operational efficiency.
Collaborate with Product, Clinical and IT teams to develop and execute strategic revenue cycle initiatives, increasing net revenue realization and reducing denials by 20%.
Manage multiple scrum teams, oversee support and provide training needs to remove any hindrances and ensure smooth functioning of the teams.
Create, review technical specification documents for pre-development activities to enable quality software down the line.
Establish code review process to ensure the clean code approach by following best coding practices.
Facilitate test driven development to ensure accuracy in billing processes and coding compliance to minimize costly errors and improve financial performance.
Diligently practiced and enabled the teams to follow the best-in-class software lifecycle process for requirement review, task decomposition, effort estimation using Fibonacci series and test coverage.
Lead the end-to-end solution for Eligibility configuration, Service creation, Claim bundling, Claims management, Accounts Receivables, Ledger Posting and reconciliation.
Facilitated usage of SSIS to create ETL Packages to validate, extract, transform and load data and for running the nightly billing processes.
Monitor Account Receivables metrics and payer issues to ensure compliance and on-time filing for optimal revenue generation for the customers.
Acquire industry relevant talents as per the capacity planning needs to ensure the product backlog is not overwhelmed, thereby facilitating timely delivery of enhancements to the customers.
Effectively used Prompt Engineering to quickly extract the metrics and visualize from large sets of data.
Apprise and recommend to the executive leadership of the process and product improvements to guide decision making and resource allocation.
Product Owner / Product Manager
Siemens Healthineers - Syngo Dynamics
Ann Arbor
04.2019 - 12.2022
Analyze business requirements and translate them to Epics, User stories and manage the product backlog for healthcare Imaging and Reporting solutions.
Collaborate with internal, external customers, and teams across multi-site locations to own and drive the requirement clarification sessions.
Collaborate with Project / Product Management and Stakeholders to prioritize the Product Backlog items based on business needs and team velocity to facilitate delivery of minimum viable product.
Assist in preparing job descriptions, interviewing, training, and evaluating performance of Systems Analysts to ensure project deliveries are met.
Drive the sprint planning and elaborate Features and User Stories with acceptance criteria.
Validate User Stories against acceptance criteria and ensure they meet definition of done.
Create mock-ups of the upcoming features and present them to the advisory board containing healthcare leaders from various hospitals across United States for eliciting feedback.
Orchestrate workflow trainings on new releases to the service team and customers to seamlessly upgrade and provide enhanced experience.
Evaluate and mitigate medical device software risks as per FDA standard by documenting Hazard, Cause and Measures for the identified risks with no non-conformances identified during audits.
Product Owner
Angiography & X-Ray Imaging (Advanced Therapies)
Hoffman Estates
05.2014 - 03.2019
Lead and drive the transition to agile framework for Continuous Exploration, Integration and Deployment of next generation imaging applications.
Educate team members and mentor during and after the transition.
Applied standard SAFe principles to consistently deliver 100% of the planned value to the customer.
Collaborate with stakeholders including 3rd party vendors for continuous feedback and value addition.
Mentor the team as a Subject Matter Expert for 600+ functional and non-functional requirements.
Prioritize and groom iteration backlogs with stakeholders continuously to plan subsequent iterations.
Spearhead presentation of prototypes and demos for clinical collaborations and feature acceptance.
Streamline the integration activities using Kanban and drive retrospectives for every iteration and Program Increment, resulting in process improvement and 20% increase in productivity.
Team Lead (Senior Consultant)
Angiography & X-Ray Imaging (Advanced Therapies)
Bangalore
09.2003 - 04.2014
Instrumental in ramping the team for the new offshore project of Angiography Advanced Therapies division that eventually grew from 4 to 120 Engineers.
Achieved the excellence award for highest recognition as a healthcare domain expert in 2012 (out of 3000+ employees) with strong technical background.
Designed and developed critical healthcare projects managing multiple Software Engineers.
Trained 100+ project team members in clinical environment in collaboration with customer and cultivated Angiography domain knowledge.
Authored a reference guide for workflow procedures.
Evaluated the ideas submitted by team members and interfaced with intellectual property department for facilitating filing of around 10 Patents and more than 50 Invention Disclosures.
Authored Functional specifications for 2D and 3D imaging applications including documentation of Risk Analysis, Root Cause Analysis and tracing of requirements across system functionalities.
Education
Bachelor of Engineering - Electrical and Electronics