Sivia Acosta-Marquez
Alliance,NE
Summary
I am an individual who offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Scooters Coffee Shop
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress Trainee
Korner Grill
11.2021 - 01.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Education
Alliance High School
Alliance, NE05.2026
CNA/BNA
WNCC
Alliance, NE08.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Team Leadership
- Fluent in Spanish
- Fluent in English
- Problem-Solving
- Adaptable and Flexible
- Multitasking
Accomplishments
- Varsity Letter in Softball 2024
- Honor Roll in 2022-2024
Certification
- Licensed CNA - 2024
ACTIVITIES
- Softball- 9th, 10th, and 11th
- Track- 10th
- FCCLA- 10th and 11th
- STUCO- 11th
- Band- 9th, 10th, and 11th
- NCYC- 9th, 10th, and 11th
Timeline
Barista
Scooters Coffee Shop
08.2023 - Current
Waitress Trainee
Korner Grill
11.2021 - 01.2022
Alliance High School
CNA/BNA
WNCC