Sivpheng Phann
Houston,TX
Summary
Hardworking and friendly college student with experience in retail, cashiering, food preparation, drink making, stocking, and customer service. I have worked in busy environments where teamwork, cleanliness, food safety, and good customer service are important. I am currently working at Karma Kolache and would like the opportunity to bring my experience and positive attitude to Starbucks.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Team Member
Sheetz
Lancaster, PA
01.2025 - 02.2026
- Provided friendly and helpful customer service.
- Assisted team members with various tasks to ensure smooth operations.
- Prepared food and drinks for customer orders in a fast-paced environment.
- Assisted with manager responsibilities during peak hours.
- Worked with a team in a busy environment.
- Assisted in various team member responsibilities to ensure smooth store operations.
- Trained new team members using approved training materials and information.
- Learned required tasks quickly to enhance overall team performance.
- Sought opportunities to exceed job requirements and improve customer experience.
Retail Sales Associate / Cashier / Team Lead
Burlington
Lancaster, PA
09.2023 - 12.2024
- Assisted customers in locating products and provided answers to inquiries to enhance shopping experience.
- Processed customer transactions efficiently as a cashier to ensure quick service.
- Worked as a cashier and handled customer transactions.
- Helped customers find products and answered questions.
- Assisted customers in locating items within the store.
- Delivered excellent customer service and maintained store operations for a positive shopping environment.
- Supported team members by providing assistance during busy periods.
- Provided support to team members during busy shifts to enhance service.
- Restocked shelves with paper bags and tissue paper to ensure availability.
Education
High School Diploma -
Conestoga Valley Senior High School
Lancaster, PA 02.2023 - 05.2025
Some College (No Degree) - Computer Science
Lebanon Valley College
101 College Ave, Annville, PA 17003, PASkills
- Drink Preparation
- Food Preparation
- Cashier & POS
- Food Safety & Sanitation
- Stocking
- Workplace cleanliness
- Customer Service
- Teamwork
- Team Coordination
- Working in Busy Environments
- Adaptability
- Communication
Availability
Flexible and willing to work weekends, holidays, and different shifts.
Timeline
Team Member
Sheetz
01.2025 - 02.2026
Retail Sales Associate / Cashier / Team Lead
Burlington
09.2023 - 12.2024
High School Diploma -
Conestoga Valley Senior High School
02.2023 - 05.2025
Some College (No Degree) - Computer Science
Lebanon Valley College