Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Mypassions
Certification
Languages
Timeline
Generic

SIYA AMACHREE-BEST

Austin,TX

Summary

Legal professional with over 10 years experience in general legal support with proven track record of providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and handle variety of tasks in fast-paced environment. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Paralegal/Legal Assistant

Thomas J Henry
09.2024 - Current
  • Managed over 50 cases, increasing successful settlements by 30%, from inception to trial.
  • Conferred with clients and other involved parties to gather and track case information.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Edited and proofread legal documents to verify accuracy.
  • Set up claims with client's insurance as well as adverse party.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Conducted detailed client intakes and entered information into company database.
  • Conduct legal research and analyze case law while preparing for hearings and depositions by putting together exhibits and witness materials.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.

Customer Service Coordinator | Team Lead

Baltimore County Department Of Public Works
10.2019 - 07.2024
  • Drafted and prepared correspondences with legal teams and internal staff
  • Conducted, facilitated and provided personalized quality service to constituents.
  • Streamlined communication channels for increased efficiency and better customer service experience.
  • Assisted in the development of training materials for new hires, streamlining onboarding processes and reducing time-to-productivity ratios.
  • Coordinated and led customer service team, improving overall team performance and customer satisfaction
  • Demonstrated proficiency in legal and administrative tasks, including managing confidential correspondence and preparing detailed reports
  • Handled appeal process for the department by preparing all documentations needed for Board of Appeal as well as communicating with the appellant/constituent.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.

Legal Secretary

Barry Glazer Law
01.2017 - 01.2019
  • Primary point of contact between clients, attorneys, and court personnel.
  • Scheduled and made appointments for 4 attorneys.
  • Diligently edited legal correspondence for grammar and spelling.
  • Transcribed legal documents and phone conversations.
  • Conducted legal research for about 100 cases and prepared key legal documents, including briefs and motions, with meticulous proofreading
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Screened telephone calls and forwarded to appropriate departments.
  • Streamlined the intake process for new clients, resulting in a 30% increase in client onboarding efficiency
  • Coordinated with attorneys to assign new cases, scheduling mediation and ensuring optimal match between client needs and legal expertise
  • Handled administrative tasks, including scheduling, data entry, and office supply management
  • Assisted lawyers with case management, trial preparation and ensuring adherence to deadlines and compliance with legal procedures
  • Developed and maintained filing and retrieval systems.

Administrative Assistant

Omnitracs
01.2016 - 01.2017
  • Managed front desk operations, including guest sign-ins and call handling
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated appointments and meetings of management team.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accuracy and confidentiality in data management and correspondence

Legal Assistant/Junior Lawyer

Usuf Ali & Co Chambers
01.2012 - 01.2015
  • Assisted attorneys in the preparation of trials, depositions, mediations and arbitration hearings
  • Performed online and offline research to assist attorneys in related casework
  • Acquiring, maintaining and summarizing case evidence before trial
  • Examined case files for accuracy
  • Trained and supervised clerical staffs
  • Coordinated witness appearance for trial
  • Kept and managed investigation files, maintained attorney calendars, meetings and agendas
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Produced legal documents such as briefs, pleadings and appeals.

Education

Bachelor of Arts - Law

WES Evaluation of Foreign Degree
NY
01.2020

Bachelors of Law (BL) -

Nigerian Law School
01.2015

Public and International Law (LLB) - Law

University of Abuja
Abuja
01-2012

Skills

  • Westlaw
  • Outlook
  • Workday
  • Adobe Acrobat
  • Zoom
  • Lexitas
  • Lexis Nexis
  • Advologix
  • Document Preparation/Legal Drafting
  • Discovery Process
  • Google Suite
  • Legal Research
  • Proficient in MS office
  • Case Management
  • Client Communication
  • Calendar Management
  • Trial Preparation Assistance
  • File and Records Management
  • Attorney Support

Accomplishments

  • Resolved clients concerns with over 90% reported satisfaction rate by actively identifying problems and resolving them on a case by case basis.
  • This helped improve clients confidence with the firm.

Personal Information

Title: Paralegal/Legal Assistant

Mypassions

  • Detail oriented with passion in helping people.
  • Experienced in assisting attorneys and clients.
  • Good organization skills and committed professional development in the legal industry.

Certification


  • Paralegal Certification, University of Texas, Austin. January 2025.
  • Notary Public, State of Texas certified.
  • Bachelor of Law, Evaluated by WES, February 2012.


Languages

English
Full Professional

Timeline

Paralegal/Legal Assistant

Thomas J Henry
09.2024 - Current

Customer Service Coordinator | Team Lead

Baltimore County Department Of Public Works
10.2019 - 07.2024

Legal Secretary

Barry Glazer Law
01.2017 - 01.2019

Administrative Assistant

Omnitracs
01.2016 - 01.2017

Legal Assistant/Junior Lawyer

Usuf Ali & Co Chambers
01.2012 - 01.2015

Bachelors of Law (BL) -

Nigerian Law School

Bachelor of Arts - Law

WES Evaluation of Foreign Degree

Public and International Law (LLB) - Law

University of Abuja

Similar Profiles

CREATE PROFILE
SIYA AMACHREE-BEST