Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SIYUN LIU

Lynnwood,CA

Summary

Proven leader and effective communicator, demonstrated through a dynamic career with the Navy and T-Mobile. Excelled in high-pressure environments by leveraging exceptional problem-solving and teamwork skills. Enhanced customer satisfaction and team performance, showcasing a commitment to excellence and a keen attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

NAVY

Navy
01.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Mobile Expert

T-Mobile
03.2020 - 03.2021
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Organized promotional events within the store to attract new customers and increase brand awareness within the community.
  • Led product training sessions for new team members, fostering a supportive learning environment and increasing staff expertise.

Education

Associate of Arts -

Mt San Antonio College
Walnut, CA

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail

Languages

Chinese (Mandarin)
Full Professional
English
Professional Working

Timeline

NAVY

Navy
01.2022 - Current

Mobile Expert

T-Mobile
03.2020 - 03.2021

Associate of Arts -

Mt San Antonio College

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SIYUN LIU