SJ Stephens, NLMS #2035690
Finance Professional
St Louis,MO
Summary
SJ Stephens has a passion for community and nurturing individuals unmatched by anything ever seen before. For the last 12 years, SJ has served in various roles focused on assisting individuals/families gain the necessary knowledge, and power needed to excel in society. Most recently as the Community Mortgage Loan Officer, specializing in CRA lending, SJ has helped 67 individuals become homebuyers, 34% of those were First time Buyers. SJ has extensive real estate knowledge, over 20 years of customer service experience and enormous success in creating curriculum and providing educational tools for clients. In the last 2.5 years SJ has taught approximately 500 individuals the importance of financial empowerment through virtual and in-person seminars and workshops.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
CRA Mortgage Loan Officer
Regions Bank
St. Louis, MO
09.2020 - Current
- Analyze applicants financial status, and credit to determine feasibility of loan approval.
- Achieved 65% in branch sales by processing sales referrals efficiently and promoting bank products and services.
- Approved approximately 80 mortgage loan applications for individuals classified as “minority" borrowers.
- Focused on originating residential mortgage loans to consumers with low-to-moderate income and/or secured by property located in low-to-moderate income census tracts.
- Oversees scheduling of loan closing to satisfy home builder and borrower needs.
Domestic Violence Advocate
Alive
St. Louis, MO
07.2019 - 12.2021
- Worked in collaboration with law enforcement agencies, court officials, and other nonprofit agencies to ensure safety and wellbeing of clients
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Provided crisis intervention services, advocacy, referrals, and case management to victims of domestic violence and sexual assault.
- Maintained high levels of ethical behavior and confidentiality at all times.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Developed treatments and casework programs for average of 40 clients monthly.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
Facility Director/Program Manager
Center For Women In Transition
St Louis, MO
06.2019 - 04.2020
- Responsible for selection and professional development of staff, 36 residents, 2 practicum students, and volunteers.
- Ensured Baker/Schirmer House program services were delivered efficiently and in a measurable manner and that documentation was maintained in accordance with internal policies/procedures and funder requirements.
- Developed and strengthened strategic relationships with multiple organizations and community service providers.
- Worked closely with Director of Programs, Director of Advocacy, and Executive Director to ensure organization’s mission was fully executed and enacted change when necessary.
- Served as point of contact for internal and external customers seeking support and information.
Operations Manager
Mission St. Louis-Beyond Jobs
St Louis, MO
06.2018 - 04.2019
- Gathered and analyzed program data to produce accurate grant reports for 9 state and federally funded grants per month.
- Managed $580,000 annual budget .
- Increased Job and Leadership Training program graduation rate by 50% within 3 months of employment by extending community engagement and outreach efforts.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Education
Master of Science - Criminal Justice Administration
Lindenwood University
Saint Charles, MO 01.2008 - 05.2009
Bachelor of Science - Criminal Justice
University of Missouri - St Louis
St Louis, MO 08.1999 - 12.2007
Skills
Financial analysis aptitude
Additional Information
- Personal and professional references upon request.
Timeline
CRA Mortgage Loan Officer
Regions Bank
09.2020 - Current
Domestic Violence Advocate
Alive
07.2019 - 12.2021
Facility Director/Program Manager
Center For Women In Transition
06.2019 - 04.2020
Operations Manager
Mission St. Louis-Beyond Jobs
06.2018 - 04.2019
Master of Science - Criminal Justice Administration
Lindenwood University
01.2008 - 05.2009
Bachelor of Science - Criminal Justice
University of Missouri - St Louis
08.1999 - 12.2007
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