Stacy Johnson
Virginia Beach,VA
Summary
Certified Tester, Foundation Level (ASTQB/ISTQB) and licensed Mathematics teacher in the State of Virginia with an active SECRET level clearance. Seeking a position in software testing with a strong foundation in bug identification and software quality through meticulous testing processes. Recognized for analytical thinking and problem-solving abilities. Proven track record of enhancing software quality through diligent bug detection and efficient software validation methods. Committed to team collaboration and adaptable to evolving project requirements, combining technical expertise with a results-driven mindset. Passionate teacher with experience developing and implementing diverse curriculums across multiple subjects. Excels at motivating students through positive encouragement and interactive classroom instruction. Received on-the-job training in various IT-related skills. Proficient in using platforms such as Zoom, Google Classroom, and Canvas for both in-person and online teaching. Well-versed in various software programs including Microsoft products (Excel, PowerPoint, Word, SharePoint, Access, Teams, Office 365), Amazon Workspaces (AWS), Jira, Adobe products (Photoshop, InDesign), Blackboard, Synergy, Moodle, Apple products (iMovie, Keynote), Gimp, QuickTime, Canva, PDF Expert, Google products (Slides, Docs, Sheets), XCode, Komodo, and Trinket.io. Programming experience includes HTML, CSS, PHP, Python, SQL, Swift, Bootstrap and basic exposure to other languages. Familiar with iOS, MacOS, Windows, Android, and Google platforms.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Software Tester
CACI, Inc.
11.2022 - 03.2025
- Provided Naval Information Warfare Center (NIWC) Atlantic with Defense Health Readiness Engineering Support (DHRES) for Theater Medical Information Program-Maritime (TMIP-M) suite of applications for the U.S. Navy.
- Liaised between the Maritime Medical Modules (MMM) Software Development Team and the Software Qualification Test (SQT) Team.
- Developed comprehensive test plans, ensuring all major functionalities were rigorously examined before deployment.
- Managed all activities in the system/software test plan to ensure all test objectives were met.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Executed end-to-end functional software testing to identify, report and repair bugs and glitches.
- Managed defect tracking systems efficiently, prioritizing issues based on severity and potential business impact for prompt resolution.
- Assisted developers in reproducing reported issues, expediting their resolution and improving overall product quality.
- Contributed to the successful launch of new products through meticulous testing of pre-release builds, ensuring a polished end-user experience.
- Conducted thorough post-release testing on software updates, ensuring seamless functionality and maintaining a high level of customer satisfaction.
- Increased efficiency within the SQT team by implementing best practices for bug reporting and documentation, facilitating effective communication channels between team members.
- Defined and identified test cases for new application development.
- Championed quality assurance initiatives that drove continuous improvement and fostered a strong culture of accountability and excellence.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Boosted product stability by identifying and reporting software bugs for timely resolution, minimizing negative customer impact.
- Collaborated with cross-functional teams to ensure seamless integration of software components, resulting in increased system reliability.
- Played key role in successful launch of several high-stakes projects by prioritizing critical bug fixes.
- Elevated product quality by meticulously documenting test findings and recommendations for improvements.
- Facilitated knowledge sharing sessions on best testing practices, elevating team's overall expertise.
- Led development and implementation of regression testing framework, significantly reducing time needed for each testing cycle.
- Improved product reliability with meticulous stress testing under varied conditions.
- Supported cross-functional teams by providing timely feedback on product quality and performance issues.
- Boosted user satisfaction by rigorously testing user interfaces for usability and responsiveness.
- Created detailed test cases and scenarios to cover wide range of usage patterns and edge cases.
- Enhanced application performance by identifying and fixing critical bugs during testing phases.
- Collaborated with development teams to understand product features, resulting in more targeted and effective testing strategies.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Documented testing procedures for developers and future testing use.
- Advised developers on problems with databases, performance and other issues.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Kept test cases updated with current requirements.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Incorporated delivery requirements into planning of testing schedules.
- Validated application functionality across multiple platforms, ensuring seamless cross-platform compatibility.
- Assisted in the creation of detailed test plans based on project requirements, contributing to a more structured testing approach.
- Adhered to strict deadlines while maintaining attention to detail, resulting in timely product launches without compromising quality standards.
- Delivered accurate test results under tight timelines while managing multiple priorities simultaneously.
- Conducted in-depth regression tests after each iteration, validating that existing features remained unaffected during new developments.
- Proactively identified potential risks within projects, allowing for early mitigation strategies and process improvements.
- Optimized test coverage with risk-based analysis techniques, focusing on high-impact areas of the application.
- Enhanced product reliability through thorough functional, regression, and performance testing.
- Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Participated in available trainings to improve software knowledge.
- Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
- Exceeded client expectations through exceptional attention to detail in identifying potential defects before release.
- Provided valuable feedback on software usability during design reviews, contributing to improved user experience.
- Developed and maintained detailed documentation of test plans, cases, and results, facilitating knowledge transfer and regulatory compliance.
- Built strong working relationships with stakeholders, fostering a culture of collaboration and transparent communication throughout the software development life cycle.
- Increased customer satisfaction by proactively identifying and resolving defects before they impacted end users.
Computer Science, Pre-Calculus, & Geometry Teacher
Virtual Virginia via Charlotte County Public Schools
07.2021 - 07.2022
- During the 2021-2022 school year, I taught Middle School Computer Science. During summer school 2022 I taught Math Analysis/Pre-Calculus and Geometry.
- Hosted live classes for students daily.
- Improved students'' problem-solving abilities by incorporating real-world applications in lessons.
- Maintained accurate records of student performance, using data-driven insights to inform future lesson planning and support individual growth trajectories.
- Implemented differentiated instruction strategies to accommodate diverse learning styles and needs.
- Empowered students by teaching them problem-solving techniques that could be applied outside of the classroom context.
- Mentored struggling students by providing personalized tutoring sessions, boosting their academic performance.
- Conducted ongoing evaluations of instructional materials, ensuring they remained relevant and up-to-date with current educational standards.
- Fostered an inclusive classroom environment where all students felt valued and respected, promoting positive interactions among peers.
- Utilized various assessment tools to monitor student progress and adjust teaching methods accordingly, ensuring effective learning outcomes.
- Developed strong relationships with parents and guardians through regular communication, fostering a supportive network for student success.
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Utilized mathematical applications and problem-solving techniques to teach advanced topics in mathematics.
- Supplemented textbook material with approved third-party examples and resources for clarity on difficult topics.
- Maintained lesson flexibility to adapt to student progress and information retention.
- Held regular office hours to assist students struggling with materials.
- Evaluated student progress through regular assessments, providing constructive feedback for continuous improvement.
- Encouraged peer collaboration through group projects and presentations, fostering teamwork skills among students.
- Developed customized lesson plans for diverse learning abilities, leading to improved understanding of complex concepts.
- Fostered positive learning environments by establishing strong relationships with students, parents, and colleagues.
- Implemented differentiated instruction strategies to accommodate diverse learning styles while promoting inclusive classroom experiences.
- Implemented instructional accommodations as required to maintain compliance with ADA requirements.
- Taught Python, CSS, and HTML coding language according to age group.
- Mentored students in coding projects and assignments, resulting in increased confidence and skill development.
- Introduced real-world programming scenarios to bridge the gap between theory and practical application.
- Stayed current with industry trends and innovations, ensuring relevant curriculum content for students' future careers.
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Designed comprehensive rubrics for grading assignments, maintaining consistency in performance evaluation standards.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Designed classes on Canvas for students.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
Mathematics and AP Computer Science Principles Teacher
Norfolk Public Schools
07.2019 - 06.2021
- Taught general education and co-taught general education and special education classes of Algebra I Part 1, Algebra 2, Algebra, Functions, and Data Analysis, and AP Computer Science Principles.
- Platforms utilized were Quizziz, IXL, Khan Academy, TeacherMade, Wizer.me, Padlet, Google Forms, Google Slides, and more.
- I created and posted numerous instructional documents and videos of lessons and examples using Canvas and Google Classroom.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Promoted digital literacy by integrating technology into curriculum.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Created lessons and online testing materials to facilitate remote learning.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Adapted teaching methods and materials to meet students' varying needs.
- Prepared and implemented lesson plans covering required course topics.
Special Education Teacher
Southeastern Cooperative Educational Programs (SECEP)
08.2017 - 06.2019
- I began the 2017-2018 school year co-teaching grades 9-12 which included English 9-12, Algebra I, Geometry Parts I & II, Algebra, Functions, & Data Analysis, World History I & II, Virginia & U.S. History, Test Prep, and Social Skills.
- In November 2017, due to an increasing number of middle school students, my co-teacher and I were reassigned to take over a middle school class of sixth through eighth graders. I remained with the middle school students during the 2018-2019 school year. I taught Read 180, Math, Early U.S. History, Life Science, Health, English and Social Skills.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
- Taught students across multiple classifications and degrees of special needs.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Led activities that developed students' physical, emotional, and social growth.
- Redirected students using Positive Behavior Support (PBS).
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Encouraged students to take ownership of learning by providing choices.
- Promoted self-advocacy and independence in students with disabilities by teaching self-management and decision-making skills.
- Encouraged parent and guardian involvement in educational process, enhancing home-school connection and supporting student achievement.
- Conducted assessments to identify students' strengths and areas for improvement, informing instructional strategies.
- Boosted student engagement in mathematics by introducing problem-solving activities that connected concepts to real-world situations.
- Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.
- Adapted teaching methods and materials to meet varied needs of students, enhancing educational accessibility.
- Created culturally responsive classroom environment, acknowledging and celebrating diversity among students.
- Developed and executed behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
- Advocated for rights and needs of students with special education requirements, ensuring access to appropriate resources and accommodations.
- Reduced feelings of isolation among students with special needs by implementing inclusive classroom practices.
- Utilized data from student assessments to tailor instruction, resulting in more effective learning outcomes.
- Fostered positive learning environment, reducing classroom disruptions through effective behavior management strategies.
- Facilitated small group instruction to address individual learning needs.
- Implemented behavior modification techniques to improve student social and academic performance.
- Collaborated with other educators to develop instructional strategies.
- Developed and implemented behavior management plans to improve student behavior.
- Conducted assessments of students to determine individual needs.
- Planned daily activities to keep students engaged and on track with learning goals.
- Maintained accurate records of student progress and attendance.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
- Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
- Utilized technology to create meaningful lessons that engage students.
- Provided emotional support to students and families.
Instructor
Mathnasium
08.2017 - 10.2018
- Responsible for teaching one to four students at a time on an individualized math curriculum.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Tested and evaluated students on materials presented in workshops and classes.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Optimized learning plans based on student performance and feedback.
- Oversaw curriculum development and implementation in alignment with best practices.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Fostered positive learning environment, encouraging students to express their ideas and questions freely.
- Engaged parents and guardians in educational process through regular communication and meetings.
Math Teacher
Washington High School
08.2016 - 06.2017
- Taught Math II, Math IV (TR), and LINKS.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Promoted digital literacy by integrating technology into curriculum.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Developed and implemented behavior management plans to address student issues.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Supported development of individualized education plans for students with special needs.
- Built variety of formative and summative assessments to measure student progress.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Supported students in development of skills and strategies to become independent and successful learners.
- Monitored student progress and provided feedback to both students and parents.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Assisted in development of college and career readiness programs.
- Established and maintained professional relationships with students, staff, parents and community members.
- Encouraged students to take active role in learning and academic success.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Provided meaningful math instruction to improve math skills of children.
- Mentored students on individual basis to help develop math skills.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected math concepts to other subjects.
- Enhanced student engagement by using a variety of teaching methods, including group activities, lectures, and hands-on projects.
- Promoted a positive classroom environment by fostering respectful communication and encouraging teamwork among students.
- Improved student understanding by incorporating real-world examples and problem-solving techniques into lessons.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Adapted teaching methods and materials to meet students' varying needs.
- Prepared and implemented lesson plans covering required course topics.
Tutor
TutorFind
04.2005 - 06.2017
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Upper Division Math Teacher (Special Education)
Chelsea School
08.2012 - 06.2016
- I was an Upper Division Math Teacher who taught Geometry, Algebra 2, Pre-Calculus, and Calculus to students who have language-based learning disabilities (Dyslexia, ADD/ADHD, Autism, Specific Learning Disabilities, and Other Health Impairments).
- As an advisor of 2-4 individual students per year, I was responsible for: spending 20-30 minutes per day during Advisory class working on self-advocacy skills, study skills, executive functioning skills, social/emotional skills, and any other skills the students need to work on. I was also the school liaison who keeps their families up to date on any upcoming events, grades, behaviors, or any other items that need to be communicated to home. I was also the case manager for each of their IEP's and am required to report on, create, and make sure their IEP is implemented properly.
- During the 2015-2016 school year, I served as the lead freshmen class advisor. I worked as the lead freshmen class advisor, I worked with 4 other staff members to help support our 13 freshmen students. As a group we helped the students with the transition into high school, helped students who were struggling with academics, and developed and implemented fundraisers to raise money for class field trips and activities.
- During the 2014-2015 school year, I was a senior class advisor. As a senior class advisor, I supported a senior class of 11 students to complete service-learning trips, aid in the running of a school café the students began 2 years prior, helped bring our students together to prepare and serve lunch for our school community once a week, and helped prepare them for the transition out of high school.
- I was an active member of our school community. I provided free after school tutoring and cooking lessons, volunteered to chaperone/drive interested students to Prince George's County Teen Court program twice a month, and was a member of our Advisory Committee (which helped to set up a system during our daily advisory period that teaches and prepares our students executive functioning abilities for “real” life after or outside of school).
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Promoted digital literacy by integrating technology into curriculum.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Developed and implemented behavior management plans to address student issues.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Supported development of individualized education plans for students with special needs.
- Built variety of formative and summative assessments to measure student progress.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Supported students in development of skills and strategies to become independent and successful learners.
- Monitored student progress and provided feedback to both students and parents.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Assisted in development of college and career readiness programs.
- Established and maintained professional relationships with students, staff, parents and community members.
- Encouraged students to take active role in learning and academic success.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Provided meaningful math instruction to improve math skills of children.
- Mentored students on individual basis to help develop math skills.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected math concepts to other subjects.
- Enhanced student engagement by using a variety of teaching methods, including group activities, lectures, and hands-on projects.
- Promoted a positive classroom environment by fostering respectful communication and encouraging teamwork among students.
- Improved student understanding by incorporating real-world examples and problem-solving techniques into lessons.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Adapted teaching methods and materials to meet students' varying needs.
- Prepared and implemented lesson plans covering required course topics.
- Employed math lessons, demonstrations and interactive activities to teach and instruct high school students using educational materials, books and other learning aids.
- Participated in ongoing professional development opportunities to stay current with the latest trends in mathematics education and pedagogy.
- Developed strong relationships with parents and guardians through regular communication about student progress, fostering increased involvement in their child's education.
- Led advanced and AP courses by teaching trigonometry, pre-calculus and calculus.
- Provided individualized support for struggling students by identifying areas of difficulty and developing targeted intervention plans.
- Attended teacher conferences and workshops to stay abreast of new developments in math education.
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Provided additional support for students with special needs and learning disabilities.
- Utilized data to inform instructional decisions and personalize learning.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Assisted in development of extracurricular activities and special events.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Developed communicative relationships with students and parents to support learning.
- Created study guides, research materials and syllabi for students.
- Distributed and collected classroom materials such as worksheets, quizzes, and tests.
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
- Organized extracurricular programs such as clubs or tutoring sessions, promoting student engagement beyond the classroom setting.
- Served as an advisor for after-school clubs or organizations, fostering connections between classmates while expanding their interests outside the traditional curriculum.
- Collaborated with colleagues to develop interdisciplinary lesson plans, connecting subjects for a more cohesive learning experience.
- Used computers, audio-visual aids and other equipment to supplement presentations.
- Assessed and improved lesson plans through implementation and experimentation.
- Offered supplemental and individualized instruction for at-risk and struggling students.
- Supported diverse learners with individualized instruction and accommodations tailored to their unique needs.
- Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
- Led students in community service projects, instilling a sense of civic responsibility while enhancing their teamwork and leadership skills.
- Delivered audio-visual presentations on various platforms to cater to different learning styles.
- Disciplined students who engaged in cheating, plagiarism or other wrongdoing.
- Coordinated field trips that complemented classroom learning, providing real-world context.
- Assisted in organizing school events such as open houses or parent-teacher conferences.
- Increased literacy rates by introducing comprehensive reading program tailored to students' individual needs.
- Advocated for inclusion of advanced technology in classroom, securing funding for new software and devices.
- Implemented flipped classroom model, increasing student participation and knowledge retention.
- Enhanced student engagement with interactive teaching methods, incorporating technology and group projects.
- Cultivated culture of respect and empathy among students, promoting safe and inclusive learning environment.
- Collaborated with colleagues to integrate cross-curricular lessons, enriching students' learning experience.
- Conducted ongoing formative assessments to inform and adjust teaching strategies.
Store Mgr, IT Lead, Marketing Asst, & Training Mgr
Virginia Tire & Auto
07.2006 - 07.2012
- Completed six years of service with employer before my position was eliminated. Began career as a Salesperson, helping customers with their automotive service and tire need purchases. Quickly became the number one Salesperson and then moved up to the Store Manager.
- Served as the primary computer programmer when vehicles needed to be reprogrammed and the person to go to when technicians were unsure of a diagnostic or wanted a second opinion.
- In June 2009 the entire company began going through a networking overhaul and the implementation of a new Point-of-Sale system. I then began transitioning to an IT Support and Training Manager position that supported all 12+ locations.
- In October 2011, I developed a companywide training program for all locations. I created and maintained a database of the completed training and certification information for all key personnel at each location. This program was instrumental in further educating the employees to be some of the most knowledgeable people in the automotive repair industry.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Assisted in planning and implementation of loyalty programs, fostering stronger customer relationships and repeat business.
- Supported sales team by generating leads through targeted marketing strategies, thereby improving potential customer base.
- Boosted email campaign success, crafting compelling newsletters that improved open and click-through rates.
- Conducted market research to gather insights, informing development of more effective marketing campaigns.
- Generated detailed reports on campaign performance, providing valuable feedback for future planning.
- Managed website content updates, keeping information fresh and relevant for users.
- Generated reports to support development and implementation of marketing plans.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Delivered end-user training on new technologies, increasing adoption rates among employees.
- Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
- Enhanced network security with regular vulnerability assessments and prompt patch installations.
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured and tested new software and hardware.
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Researched and identified solutions to technical problems.
- Offered assistance in implementing and developing training programs.
- Developed and implemented preventive maintenance procedures.
- Tested new software and hardware prior to deployment.
- Generated reports to track performance and analyze trends.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Stayed abreast of industry trends and emerging best practices in talent development, ensuring the organization maintained a competitive edge in workforce capabilities.
- Led transition to blended learning approach, combining online and in-person training methods for more flexible learning options.
- Fostered culture of continuous learning and development, which contributed to higher employee retention rates.
- Partnered with external experts to bring in fresh perspectives and specialized knowledge for advanced training workshops.
- Enhanced employee satisfaction and motivation through implementation of recognition program for training completion and skill advancement.
- Spearheaded adoption of new Learning Management System (LMS), enhancing efficiency of training delivery and tracking.
- Reduced training costs without compromising quality by optimizing use of in-house expertise and digital resources.
- Developed comprehensive training modules for enhancing employee skills, leading to improved job performance across departments.
- Worked closely with IT staff to ensure seamless integration of database elements into new or existing applications, promoting optimal system functionality.
- Completed data mining and electronic documentation reviews.
- Assisted in migrating legacy databases to modern platforms, minimizing downtime during transitions.
- Proactively engaged in ongoing professional development to maintain expertise in current database management systems and practices.
- Effectively translated raw data into actionable insights via the creation of clear visuals and reports which facilitated informed decision-making amongst stakeholders.
- Provided valuable input during the selection process for new database technologies, contributing insights based on experience with various platforms.
- Identified and recommended new ways to save money by streamlining business practices.
- Increased efficiency by automating repetitive tasks using scripting languages such as SQL or Python.
- Ensured data security by implementing access controls, encryption, and regular database backups.
- Developed comprehensive documentation to facilitate knowledge transfer among team members and stakeholders.
- Conducted thorough reviews of existing databases, identifying areas for improvement in both structure and performance.
- Managed multiple projects simultaneously, delivering high-quality results within tight deadlines.
- Conceptualized, planned and executed original designs for wide range of website properties.
- Migrated existing websites onto new platforms without losing essential data or compromising site functionality.
- Implemented e-commerce solutions for businesses looking to sell products online successfully.
- Resolved technical issues promptly, minimizing downtime and maintaining a seamless user experience.
- Designed mobile-responsive websites to improve user experience on various devices.
- Created detailed documentation for future reference or training purposes.
- Coordinated closely with graphic designers to ensure a cohesive visual identity across all digital assets.
- Enhanced website performance by optimizing images, code, and overall site structure.
- Conducted usability testing to identify areas for improvement in layout and design.
- Developed custom applications and tools to enhance website functionality and interactivity.
- Integrated social media platforms into websites to increase visitor engagement and reach.
- Streamlined content management processes for efficient uploading and updating of web pages.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Discussed site and app requirements with clients to produce actionable development plans.
- Oversaw back-end development using PHP to maintain website integrity.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Coordinated with developers and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.
- Backed up or modified applications and related data to provide for disaster recovery.
Education
Bachelor's in Music - Mathematics
Shenandoah University
Winchester, VA12.2005
in classes for teaching certification
Trinity University
Washington, DCin classes for teaching certification
The University of Virginia At Wise
Wise, VAin classes for teaching certification
Old Dominion University
Norfolk, VAin classes for teaching certification
Wheeling Jesuit University
Wheeling, WVin classes for teaching certification
Prince George's Community College
Largo, MDSome College (No Degree) - in classes for teaching certification
Concordia University
Portland, ORin classes for teaching certification
Montgomery College
Rockville, MDSkills
- Functional testing, Manual testing, Regression testing, New feature testing, Cross-platform testing
- Software development tools: JIRA
- Test case design, Scenarios and use cases
- Agile and Scrum methodology
- Defect tracking and reporting, Software defect documentation
- Programming languages: Python, HTML, CSS, PHP, SQL, Swift, Bootstrap
- Cross-functional team collaboration
- Test plans and test methodologies
- Version control
- Strong problem solver, Data analysis, Root-cause analysis, Requirements analysis
- Technical support
- Documentation skills
- Collaborative teaching
- Background in Mathematics, Special Education, and Computer Science
Websites
Certification
- Certified Tester, Foundation Level (CTFL) – American Software Testing Qualifications Board (ASTQB) – Obtained May 19, 2023
- Collegiate Professional License in Mathematics (License Number: CP-0680087), Virginia Board of Education - July 1, 2021 - June 30, 2031
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Software Tester
CACI, Inc.
11.2022 - 03.2025
Computer Science, Pre-Calculus, & Geometry Teacher
Virtual Virginia via Charlotte County Public Schools
07.2021 - 07.2022
Mathematics and AP Computer Science Principles Teacher
Norfolk Public Schools
07.2019 - 06.2021
Special Education Teacher
Southeastern Cooperative Educational Programs (SECEP)
08.2017 - 06.2019
Instructor
Mathnasium
08.2017 - 10.2018
Math Teacher
Washington High School
08.2016 - 06.2017
Upper Division Math Teacher (Special Education)
Chelsea School
08.2012 - 06.2016
Store Mgr, IT Lead, Marketing Asst, & Training Mgr
Virginia Tire & Auto
07.2006 - 07.2012
Tutor
TutorFind
04.2005 - 06.2017
Bachelor's in Music - Mathematics
Shenandoah University
in classes for teaching certification
Trinity University
in classes for teaching certification
The University of Virginia At Wise
in classes for teaching certification
Old Dominion University
in classes for teaching certification
Wheeling Jesuit University
in classes for teaching certification
Prince George's Community College
Some College (No Degree) - in classes for teaching certification
Concordia University
in classes for teaching certification
Montgomery College
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