Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Sharmaine Jones

Temple Hills,MD

Summary

Dynamic Financial Analyst with over 10 years of experience in customer service, auditing, and collections. Expert in translating financial data into actionable insights and streamlining processes for greater efficiency.

Develops and maintains high standards of quality and issue resolution through effective financial planning. Top-of-the-line communication skills building and fostering long-term relationships.

Overview

17
17
years of professional experience

Work History

Senior Administrative Assistant (Temp Assignment)

NACCHO
06.2023 - 01.2025

Invoice Processing and Tracking

  • Reviewed consulting contract invoices and prepared check requests for approval by verifying that all deliverables are met, invoice schedules are adhered to, and invoice package contains all necessary information for processing.
  • Reviewed travel reimbursement submissions and checked requests for approval by verifying for submission accuracy (e.g., totals, remittance address), checking to ensure allowable costs, and ensuring that receipts and other required documentation are provided.
  • Worked with NACHCO Finance team to assist grantees and consultants on NACCHO’s processes and connect grantees with team if conflicts arise.
  • Track the process of every invoice by maintaining tracking spreadsheets updated daily.
  • Provide updates on the status of invoices as needed.

Finance Analyst

Potomac Job Corps (DOL)
05.2023 - 04.2024
  • Creating and updating spreadsheets of daily transactions
  • Managing accounts receivable and payable
  • Reviewing and processing reimbursements
  • Prepare budgets
  • Maintain reports on financial metrics, including investments, return on assets and growth rates
  • Keep records of invoices and tax payments
  • Manage company’s liabilities
  • Identify and address account discrepancies
  • Participate in payroll processes
  • Report on financial projections
  • Managing important financial functions of an organization
  • Managing investment activities
  • Creating strategies and plans for the long-term financial goals of an organization
  • Advising, supporting and guiding businesses on all financial matters
  • Developing strategies that work to reduce financial risk
  • Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting

Program Coordinator

People Scout - TrueBlue
12.2020 - 02.2023
  • Create, prepare, and deliver reports to various departments
  • Receive and forward communications to different staff and departments
  • Organize meetings and meeting schedules for each department
  • Perform clerical duties, such as filing, faxing, answering phone calls, and responding to emails
  • Coordinate with human resources to handle payroll and personnel databases
  • Ensure conference rooms and other meeting areas are prepared prior to use
  • Works alongside Project Leads to review budgets, budget projections, invoices, and reports
  • Beeline System
  • Reviewed resumes
  • Sourcing requisitions
  • Recruiting

Events Manager

Spread the News COGIC
01.2015 - 12.2021
  • Oversee the portfolio of Church Ministry Operations Events, including retreats, conferences, concerts, worship services, and community-based events
  • Collaborate with ministry event leads, department and operations teams, and other stakeholders to ensure successful event execution
  • Organize event logistics, maintain project timelines, and schedule planning meetings
  • Coordinate all event logistics, such as session set-up, food and beverage management, transportation, licenses, and insurance coverage
  • Serve as a back-up planner for pop-up events and in case of issues with contracted planners
  • Provide onsite support for events, ensuring smooth execution of logistics

Finance Administrator

Beacon Hill Staffing
11.2019 - 12.2020
  • Create and update spreadsheets of daily transactions
  • Manage accounts receivable and payable
  • Review and process reimbursements
  • Prepare budgets
  • Maintain reports on financial metrics, including investments, return on assets and growth rates
  • Keep records of invoices and tax payments
  • Accounts Payable
  • Accounts Receivable
  • Manage company’s liabilities
  • Insurance premium
  • Identify and address account discrepancies
  • Participate in payroll processes
  • Report on financial projections

Staffing Coordinator

Labor Finders International Inc
02.2018 - 09.2019
  • Developed precise guidelines for position qualification requirements and rating system to measure and identify best-fit candidates
  • Design and plan work shift schedules
  • Assists with payroll procedures and activities
  • Billing
  • Invoicing
  • Contracts
  • Paid all employees out through Staff com system
  • Collections/Accounts Payable
  • Cold Calls
  • Marketing
  • Recruiting
  • Interviewing
  • Certified Payroll reports weekly
  • Restitution reports
  • Organize Payroll reports weekly
  • Preparing and analyzing financial statements and/or reports
  • Processing journal entries, and/or other accounting transactions
  • Drafting, validating and/or adhering to standard operating procedures

Night Audit Supervisor

The Alexandrian Hotel Marriott
02.2017 - 02.2018
  • Generate reports outlining room occupancy totals, daily transactions, revenue totals, and other figures for management review
  • Settle credit card charges through batch processing
  • Perform computer back-ups and print paper copies of specific information
  • Ensure third-party reservations have been adequately processed
  • Facilitated preparation for various meetings
  • (Banquet Event Order meeting, block review, etc.)
  • Entered data promptly and efficiently with a95% accuracy rate, resulting in an80% increase in customer satisfaction surveys

Document Management Analyst

CACI International
01.2015 - 01.2017
  • Supported the Civil Rights Facilities division to assist the mission of the U.S
  • Department of Justice, Administrative Management Section
  • Utilized company database tools to analyze case materials and provide actionable insight for use in ongoing investigations
  • Ensured efficient review process for each case by communicating vital insights and conclusions regularly with teammates and project supervisors
  • Performed litigation support tasks, including detailed review and analysis of case materials in a broad range of subject matters
  • Reviewed financial records and other litigation files; detailed indexing of case files; drafting procedures for accomplishing litigation support assignments; document acquisition related tasks

Administrative Assistant/Procurement Property Management

USDA
06.2008 - 09.2011
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Monitor and follow-up on open/unconfirmed Purchase Orders within the Procurement Property management division
  • Coordinate with storeroom and Operations/Maintenance personnel to ensure timely delivery of emergency purchasing requirements
  • Monitor and follow-up on open/unconfirmed Purchase Orders
  • Filed documents to maintain an organized and efficient office environment
  • Trained new administrative assistant
  • Performed HR functions

Education

Business Administration And Management

Southern Maryland Community College
06-2015

Associate of Arts - Customer Service Management

Prince George’s County Community College
Upper Marlboro, MD
01-2016

Customer Service Management Certification Program: Hospitality Management

Skills

  • Records management systems (5 years)
  • Administrative support specialist (4 years)
  • Data entry experience (9 years)
  • Wisely Payments
  • Invoice processing (5 years)
  • Superior Customer Service (10 years)
  • Microsoft Office (10 years)
  • Interviews (2 years)
  • Night Audit (4 years)
  • Document Management (5 years)
  • Accounts Payable (5 years)
  • Office Administration (9 years)
  • Accounts Receivable (5 years)
  • Beeline (1 year)
  • Operations experience (2 years)
  • Sourcing (3 years)
  • Recruiting (4 years)
  • Marketing (2 years)
  • Hospitality (15 years)
  • Workday (1 year)
  • Project management (1 year)
  • Oracle (2 years)
  • Travel planning (2 years)
  • Great Plains(2 years)
  • Banking (2 years)

Timeline

Senior Administrative Assistant (Temp Assignment)

NACCHO
06.2023 - 01.2025

Finance Analyst

Potomac Job Corps (DOL)
05.2023 - 04.2024

Program Coordinator

People Scout - TrueBlue
12.2020 - 02.2023

Finance Administrator

Beacon Hill Staffing
11.2019 - 12.2020

Staffing Coordinator

Labor Finders International Inc
02.2018 - 09.2019

Night Audit Supervisor

The Alexandrian Hotel Marriott
02.2017 - 02.2018

Events Manager

Spread the News COGIC
01.2015 - 12.2021

Document Management Analyst

CACI International
01.2015 - 01.2017

Administrative Assistant/Procurement Property Management

USDA
06.2008 - 09.2011

Customer Service Management Certification Program: Hospitality Management

Business Administration And Management

Southern Maryland Community College

Associate of Arts - Customer Service Management

Prince George’s County Community College
Sharmaine Jones