Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Skarleth Sanchez

Chicago,IL

Summary

With a strong background in customer-facing roles, I have consistently demonstrated adaptability, professionalism, and dedication in fast-paced environments. As a barista, I mastered efficiency, multitasking, and delivering exceptional service under pressure, while my experience as a food handler taught me the importance of safety, cleanliness, and attention to detail. In retail, I developed strong communication skills, problem-solving abilities, and a commitment to creating a welcoming experience for diverse customers. Together, these roles highlight my proven ability to provide excellent service, ensure safety standards, and work collaboratively with a team

Overview

3
3
years of professional experience

Work History

Hard Liner

Goodwill Store
07.2024 - Current

Barista

7Brew Coffee
11.2024 - 08.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Promoted additional items with beverages, increasing store sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Food Host

Edward Hospital
02.2023 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Promoted additional items with beverages, increasing store sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Housekeeper

Environmental Services - Crothall Health Care Services
02.2023 - 08.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Education

Associates in Science

Waubonsee Community College
Sugar Grove, IL

East Aurora High School
Aurora, IL
06.2024

Skills

  • Strong teamwork
  • Fluent in multiple languages
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational skills
  • Excellent communication
  • Reliability
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Relationship building
  • Decision-making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

7Brew Coffee
11.2024 - 08.2025

Hard Liner

Goodwill Store
07.2024 - Current

Food Host

Edward Hospital
02.2023 - 08.2023

Housekeeper

Environmental Services - Crothall Health Care Services
02.2023 - 08.2023

Associates in Science

Waubonsee Community College

East Aurora High School

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Skarleth Sanchez