Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Stanley K. Clover

El Dorado Hills,CA

Summary

Dependable employee with successful track record handling multiple responsibilities. Hardworking professional eager to pitch in and help, and always willing to learn new skills, and thrives on constructive feedback. Experienced in both creating designs and illustrations, as well as managing production duties. Detail-oriented team player with strong organizational skills. Passionate about working in the entertainment industry with a great group of people.

Overview

2
2
years of professional experience

Work History

BG & Asset Designer and Production Assistant

Illymation
10.2021 - 09.2023
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Created and updated records and files to maintain document compliance.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Developed and maintained successful relationships with media professionals.
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.

Front of the House Unicorn

Honey & Butter Macarons
01.2022 - 06.2022
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Utilized upselling techniques to maximize revenue and increase customer satisfaction.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Customer Experience Manager

Michaels Arts And Crafts
09.2021 - 10.2021
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Established performance and service goals and held associates accountable for individual performance.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Education

Bachelor of Arts - Entertainment Design

Laguna College of Art And Design
Laguna Beach, CA
05.2021

Skills

  • Project Management
  • Teamwork Skills
  • Superb Eye for Detail
  • Production Support
  • Illustration
  • Proficiency in Photoshop and Procreate
  • Thrives in fast-paced work environment
  • Experienced in seeing a project from start to finish

Timeline

Front of the House Unicorn

Honey & Butter Macarons
01.2022 - 06.2022

BG & Asset Designer and Production Assistant

Illymation
10.2021 - 09.2023

Customer Experience Manager

Michaels Arts And Crafts
09.2021 - 10.2021

Bachelor of Arts - Entertainment Design

Laguna College of Art And Design
Stanley K. Clover