With over 18 years of progressive experience in software engineering, I am an IT leader with profound knowledge in quality engineering, performance test engineering, QA automation, DevOps, and SRE. I have proven expertise in building sustainable QA strategies and Leading high-performance DevOps & QA Engineering teams to continuously improve the Velocity and Quality of Product delivery at the enterprise level leveraging DevOps automation and advanced Testing tools. I am passionate about collaborative efforts and Self-driven to build skills continuously.
Work History
IT Senior Manager -Enterprise Performance Testing & QA Automation
CSAA Insurance Group, a AAA Insurer
08.2020 - Current
Lead team of 45+ Senior QA Architects, Automation, and performance engineers to ensure high-quality product releases in a fast-paced Scaled agile delivery model
Spearheaded adoption of Continuous Test Automation pipelines across all Development branches to achieve comprehensive testing coverage
Established Enterprise Performance testing at CSAA, including talent onboarding, modern tool framework adoption, and process standardization
Introduced cutting-edge testing capabilities, such as Shift Left Testing, Cloud Performance Testing, Automated Analysis, and AI/ML-powered Advanced Dashboarding
Key Achievements: Unified multiple Test Automation frameworks, resulting in $1.5M in cost savings
Migrated Performance tools to modernized cloud solution, saving $450K annually
Successfully resolved 153 Performance defects since 2021
Consolidated BCT & Perf Test environments, reducing time to market significantly.
IT Manager - Enterprise Performance & Peak Holiday Readiness
Macy's Technology
06.2016 - 08.2020
Led team of 40+ Performance test engineers & architects to ensure end-to-end holiday readiness for entire Macy's IT landscape
Orchestrated successful rollout of end-to-end Holiday peak readiness testing strategy, guaranteeing stability of critical Selling and Fulfillment channel functionalities during peak sale seasons from 2017 through 2019
Collaborated with cross-functional leaders to maintain a stable end-to-end environment integrating 110 applications, including test data management, and monitoring instrumentation.
Senior IT Consultant
Compuware
02.2013 - 06.2016
Led Integrated Performance testing team in GM OnStar Program, overseeing Performance testing for 30+ integrated applications
Developed a failover/Resiliency testing strategy for OnStar's critical automatic vehicle crash response calls, improving reliability to 99%
Collaborated closely with cross-functional teams to craft effective Performance testing strategies and execution plans.
Technical Architect
Hexaware Technologies
12.2010 - 02.2013
Led various projects, including Unisys Testing Service - Oracle Upgrade Performance Testing, DB Systel Application Testing, and Citi Bank Testing services
Promoted to Technical Architect in QA Center of Excellence (CoE) department, where I crafted efficient testing models and roadmaps for global customers.
IT - Systems Engineer
Tata Consultancy Services | Praxis | Triadss
08.2005 - 12.2010
Built core engineering knowledge during initial 5 years of career, specializing in Performance engineering, QA testing, and related areas
Traveled globally to establish QA Centers of Excellence for prestigious global customers, collaborating with senior leaders to implement sustainable QA practices.
Education
MS - Computer Science -
Georgia Southwestern University
01.2022
Bachelor of Engineering, Computer Science -
Anna University
01.2005
Skills
Quality Engineering
Performance Test Engineering
DevOps, CI/CD, SRE
Strategic Planning & Building Roadmap
Cross-Functional Leadership
People Development
Vendor Management
Expense Optimization
SAFe Agile delivery
Distributed Architecture
Microservices and Cloud
Process Streamlining
Publications And Patents
Embedding Performance Testing in Agile Delivery Model - International Journal of Software Engineering & Applications (IJSEA)
Performance Test Engineering Practice for Scaled Agile Framework Leveraging Machine Learning and Artificial Intelligence Techniques - International Journal of Computer Trends and Technology (IJCTT)
Quantum Computing: A Paradigm Shift in Computer and Software Engineering Quantum Computing: A Paradigm Shift in Computer and Software Engineering - Medium.com
360 Degree Testing in Scaled Agile Delivery USPTO # 63/509,474
Recognition
Test early, test often, and test fast" - MSN Article -2023
CSAA Applause Gold Award -2022
360 Testing approach - Entrepreneur
CSAA Applause Award Silver - 2021
Macy's Make Magic Award - "Driving and Making Results" - Jan 2019
Macy's Annual Make Magic - Macy's Technology - Nov 2017
Hexaware - Star Award - Hexaware Technologies - Jun 2012
Professional Development
IEEE Senior Member
Fellow IET
Site Reliability Engineering - Google
Fellow- BCS
ISTQB - International Software testing Qualification Board
Performance Technologist
Timeline
IT Senior Manager -Enterprise Performance Testing & QA Automation
CSAA Insurance Group, a AAA Insurer
08.2020 - Current
IT Manager - Enterprise Performance & Peak Holiday Readiness
Macy's Technology
06.2016 - 08.2020
Senior IT Consultant
Compuware
02.2013 - 06.2016
Technical Architect
Hexaware Technologies
12.2010 - 02.2013
IT - Systems Engineer
Tata Consultancy Services | Praxis | Triadss
08.2005 - 12.2010
MS - Computer Science -
Georgia Southwestern University
Bachelor of Engineering, Computer Science -
Anna University
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