Skenjy Angladin
BrocKTON,Boston
Summary
remaining calm and composed. Communicative individual with over 3 years providing health maintenance services and mobility assistance to others. Child care with 2 years of experience in healthcare. Skilled in providing assistance with daily living, physiotherapy support, mental stimulation and occupational therapy. Background in both facility.
Overview
3
3
years of professional experience
Work History
Mental Health Assistance
Judge Rotenberg Educational Center
10.2023 - Current
- Aided in the development of behavioral management plans, offering guidance on effective techniques for managing challenging behaviors.
- Conducted comprehensive patient assessments to identify individual needs and develop appropriate care strategies.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Patient Observation
Boston Children's Hospital
01.2023 - 10.2023
- Enhanced patient comfort by providing compassionate and attentive care during observation periods.
- Maintained detailed documentation of all patient interactions, observations, treatments administered, and progress made during externship experience.
- Contributed to effective care teams through clear communication of observations regarding patient health status changes or concerns.
- Maintained accurate records on each patient''s condition, interventions performed, and any significant observations made during care provision.
- Maintained accurate records of patient observations, treatments, and outcomes to facilitate seamless communication between healthcare professionals.
Warehouse Worker
Amazon
09.2022 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Proven ability to learn quickly and adapt to new situations.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Bookstore Associate
UMass Boston
09.2022 - 12.2022
- Enhanced customer satisfaction by offering personalized book recommendations and assisting with special orders.
- Assisted customers with locating books and other materials in store.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Burlington Coat Factory
Front End
07.2022 - 11.2022
- Excellent communication skills, both verbal and written.
- Collaborated with team members to maintain a clean and organized storefront, improving overall store appearance.
- Promoted store loyalty programs to customers, resulting in increased membership sign-ups and repeat business.
- Enhanced customer satisfaction by providing efficient and friendly service at the front end.
Front End Cashier
Wendys Fast Food
08.2021 - 06.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Worked effectively in fast-paced environments.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
GED -
Randolph High School
Randolph, MA06.2022
Skills
- Mental health awareness
- Child Mental Health Awareness
- Infant mental health
- Attention to Detail
- Flexible and Adaptable
- Calm Under Pressure
- Advanced computer skills
- Computer and Microsoft Office Skills
- Strong sales skills
- Customer service expertise
- Extremely quick learner
- Multitasking
- Excellent Communication
- Organizational Skills
- Active Listening
Additional Information
I'm altogether experienced and can expertly upsell and sell to customers while also providing excellent customer service. I am willing to do precisely that. As a professional sales and service expert, I quickly recognize customers' needs and present them with powerful product and service solutions that meet their demands while increasing the company's bottom line and maintaining high levels of customer satisfaction. I also work hard, am conscientious, and goal-oriented. In the healthcare commerce, I enjoy helping patients and quickly can determining which individuals needs my help. I provide high-level professionalism and strong customer service.
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Mental Health Assistance
Judge Rotenberg Educational Center
10.2023 - Current
Patient Observation
Boston Children's Hospital
01.2023 - 10.2023
Warehouse Worker
Amazon
09.2022 - 11.2022
Bookstore Associate
UMass Boston
09.2022 - 12.2022
Burlington Coat Factory
Front End
07.2022 - 11.2022
Front End Cashier
Wendys Fast Food
08.2021 - 06.2022
GED -
Randolph High School
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